Five Below reviews

3.1

41% would recommend to a friend

(2,685 total reviews)
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Winnie Park

54% approve of CEO

36% positive business outlook

Five Below has an employee rating of 3.1 out of 5 stars, based on 2,685 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Below employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Nov 16, 2023

Run, don’t walk.

Recommend
CEO approval
Business Outlook

Pros

20% discount is cool, and that’s all.

Cons

Where do I even begin.. 1. Started off as part time lead, now working 50-55 hours a week making part time lead pay. A full time lead works 1 day a week yet makes full time pay. 2. Breaks are non existent, unless your management 3. Customers are so rude. You’re expected to bend over backwards for people who cuss you out, call you the R slur, and much more. 4. Coworkers are usually high schoolers who don’t want to work. 5. Management DOES NOT CARE ABOUT YOU 6. Our store quite literally has mold on numerous shelves AND rats in the attic/loft. Not good work environment at all. 7. You’ll be expected to do the job of 5 people, over the course of 10 hours, making $12. Without a break usually. 8. There is no moving up, unless you’re hired in as management, you won’t be moved up or given a raise.

4.0
Oct 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Room to grow. Great teams when time to vet properly. Customers love our products. Marketing is done a fantastic job of driving sales to all sorts of demographics.

Cons

Security, More allocation of hours for morning shifts for freight. Reevaluate the closure of Self check out stations. bottom line money have been used to put in equipment that is deprecating. Minimum training hours given to labor so all employees have correct tools. Revolving door will stop and bottom line Retention will help push Five Below into the Black . As a Western Division Training General Manager It would be my pleasure to work at as a upper management employee for Five Below.

2.0
Sep 10, 2023
Recommend
CEO approval
Business Outlook

Pros

People who didn't quit or steal stock while working decent hours were likely to be offered a promotion to manager. Pay for that wasn't much better than standard part-time work, but it offered additional guaranteed hours. You get a small discount on store products.

Cons

Frequently understaffed with an extremely high turnover rate. Those who stuck around for any length of time were likely to be stuck managing the cash register, as the new employees were not trained effectively in its operation. Teaching them the correct locations of items needing to be restocked seemed to also not be a priority. Requiring involvement from managers on specific register functions, such as giving refunds, meant that during times when they were unavailable the line could be held up drastically. Cashiers were required to greet every incoming customer, regardless of how busy the register was, or else face reprimands.

Viewing 94 - 96 of 2,685 Reviews

Glassdoor has 2,775 Five Below reviews submitted anonymously by Five Below employees. Read employee reviews and ratings on Glassdoor to decide if Five Below is right for you.