Five Guys reviews

3.6

61% would recommend to a friend

(4,785 total reviews)
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Jerry Murrell

77% approve of CEO

46% positive business outlook

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jul 13, 2017
Recommend
CEO approval
Business Outlook

Pros

It paid minimum wage, which is better than no money at all. Hours were flexible, but scheduling was chaotic, inconsistent, and sometimes my coworkers were begging for hours just to manage to pay rent for the month.

Cons

I worked here for almost 2 years. I was never given any sort of employee review. Never given a raise. I always did anything that was asked of me and was always on time. This company just sees you as a replacable, low-cost, worker that they can find a replacement for within the week. If one store's staff quits en mass, the surrounding town's stores help the store hobble along and manage to survive. Overall, the people who work here are grossly underpaid, extremely undervalued, and not respected by the upper management.

1.0
May 8, 2017
Recommend
CEO approval
Business Outlook

Pros

you can possibly make tips usually not that many since you have to split them up with everyone at the end of the shift. and free food but gets horrible after the second week

Cons

the upper management are slave drivers and don't respect you as a person. have multiple bosses telling you to do things different. they don't look for good workers they just put anyone anywhere. they hire managers that sexually harass the young girls that work there

2.0
Jul 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Simple concept, fairly predictable manager schedule, fixed operating schedule. Plenty of helpful people from other restaurants willing to chip in when help is needed. Fairly non competitive environment.

Cons

Everyone has "their way" of doing things, and most of those ways are not aligned with corporate expectations so it is tough to get a straight answer on issues. Immaturity fairly common among managers at all levels from shift leaders on up. Vendor turnover - food, maintenance, etc. Lack of dedication and commitment to the job by young hourly people results in low morale and commitment from the true team players. Raises and promotions do not follow any sort of schedule. Goals are essentially a secret or moving target to the store management. Minimal sense of connection to the corporate office - the Patty Press reads like a robot wrote it, or each department submitted their portion without checking on what the others were going to say. Benefit premiums higher than any other company I have worked for.

Viewing 10 - 12 of 4,785 Reviews

Glassdoor has 5,228 Five Guys reviews submitted anonymously by Five Guys employees. Read employee reviews and ratings on Glassdoor to decide if Five Guys is right for you.