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Five-Star AudioVisual

Engaged Employer

Five-Star AudioVisual reviews

3.2

57% would recommend to a friend

(90 total reviews)

Robert Tippin

56% approve of CEO

49% positive business outlook

Five-Star AudioVisual has an employee rating of 3.2 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five-Star AudioVisual employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

90 reviews
4.0
May 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent benefits for full time employees.. Steady work in good properties. Good head office support.

Cons

Corporate office organization can be a bit confusing and navigating it can be a bit frustrating. Communication with corporate can be very closed off for general technicians.

avatar
Five-Star AudioVisual Response
9y
Greetings! Thank you for your review; Five-Star AudioVisual truly appreciates the feedback, and fully intends to utilize it as a tool for bettering our processes and procedures. We understand that communication is the foundation for a stable relationship between employee and employer and it is our objective to create an environment in which our employees feel comfortable contacting upper management with any questions, concerns of comments they may have, regardless of their position. Five-Star AudioVisual has shared this review with our Regional Directors, as well as the corporate office, and have made them aware that all forms of communication should be relayed down the pipeline. Additionally, corporate will make a greater effort in delivering information to the field in an organized and understandable manner. Thank you again!
3.0
Jan 30, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay was on point. You start out making $14.50/hr & after taking numerous tests & courses you'll make $18/hr. I got hired when I knew almost nothing about AudioVisual set up. I ended up learning a lot from this job. However, it quickly became repetitive & nothing was a challenge to me anymore. My next hurdle was learning how to be a very responsive in room AudioVisual tech. Management did not let me achieve it though. I got paid holidays and sick leave as a part time employee.

Cons

Not much room for advancement in company, clients ALWAYS come first even if they lie about you, tattoos & piercings are not allowed, boring (hurry up & wait), etc.

avatar
Five-Star AudioVisual Response
9y
Thank you for your review, and we are delighted to hear that you participated and excelled in the Five-Star AudioVisual Training Program, as we truly want to invest in our employees knowledge and potential to succeed. Additionally, we are sorry to hear that you feel as though there is no opportunity for growth, as we are definitely a company that prefers to promote from within. Furthermore, we are delighted to hear that you have challenged yourself to be a responsive, upbeat and knowledgeable in-room technician, that is exactly the kind of initiative we are looking for! We truly hope that you continue to learn and develop within our company!
2.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The resort I worked at had free lunches, breakfasts, dinners. Lots of overtime. If you are a yes-man, you are rewarded with raises, promotions, opportunity to travel, training, and more hours. Overall everyone there was friendly, as long as you were good at meeting their expectations. There were good eggs. Hourly pay was much better than other companies in the same industry, but worse benefits.

Cons

High turnaround rate. Within three months I was their senior most part timer, the 3 other guys were fired or quit. No work life balance. Receiving a new schedule every week, sometimes with less than a 24 hour notice, sometimes 3 days into the next week. Management did the bear minimum to accommodate disabilities, complained regularly about having to do so, coworkers and management made fun of disabled employees, and the overall work environment was hostile to employees with Autism and ADHD. Management regularly complained about part time employees having second jobs, career ambitions outside of the company, and personal lives and aspirations. I was threatened to be fired multiple times while I was working there because I said I was unavailable to work some days when I was given last minute notice. Management had no work life balance, no boundaries with work, was in the office all of the time and constantly was complaining about how no one was putting in the hours they were. Management put a coworker on suspension for 2 weeks and then fired him immediately after. The reason for firing was that the employee had been asked by another department to help out when he had clocked out, and instead of dropping everything and helping, he reoriented that department to who was clocked in. My boss said he had to save face because the department my coworker turned down was complaining. Management was not good at holding itself accountable to things employees were struggling with. Upon talking to managers at other locations who were more level headed, I learned that this was work culture coming down from corporate. Every employee at Five Star is a resource, and will be taken advantage like one. Part time employees regularly work full time hours with no benefits during the busy season, and in the winter get minimal to no work. The trick is trying to stay on top of the work orders and the event calendar yourself and try to schedule other work around their constantly changing schedule. Hardball when negotiating salary, I negotiated but clearly not enough, when I left I realized I had coworkers with less experience that i was training making 7% more than me. This all was bearable for me for a year but days into working there I was already seeking other jobs.

Viewing 16 - 18 of 90 Reviews

Glassdoor has 90 Five-Star AudioVisual reviews submitted anonymously by Five-Star AudioVisual employees. Read employee reviews and ratings on Glassdoor to decide if Five-Star AudioVisual is right for you.