Does Five Star Call Centers pay their employees well?

According to anonymously submitted Glassdoor reviews, Five Star Call Centers employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Five Star Call Centers. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Five Star Call Centers?

52% of Five Star Call Centers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Five Star Call Centers 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Five Star Call Centers?

Customer Service Representative (27) , Customer Service Representative (CSR) (7) , Customer Success Associate (6) , Call Center Representative (4) , Customer Service Associate (3) , Customer Service (CSR) (2)

What are the pros of working at Five Star Call Centers according to real employee reviews?

"Laid back call center and can work from home." ((in 8 reviews)); "Flexible hours, point based penalty system" ((in 4 reviews)); "good managment and friendly staff" ((in 3 reviews))

What are the cons of working at Five Star Call Centers according to real employee reviews?

"Training was easy" ((in 5 reviews)); "Bad / incompetent managers" ((in 4 reviews))

What are the top reviewed Five Star Call Centers locations?

Sioux Falls , Wichita , Guthrie Center , Fargo , Nebo , Kansas City , New York , Flint , Lincoln , Atlanta , Austin , North Sioux City , Hattiesburg , Minneapolis , Nashville , Baton Rouge , Philadelphia , Rockledge , Florida City

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Five Star Call Centers

Five Star Call Centers reviews

2.9

52% would recommend to a friend

(76 total reviews)

Troy Holt

35% approve of CEO

35% positive business outlook

Ratings by category

3.4

Work/Life balance

3.1

Diversity & inclusion

3.0

Culture & values

3.0

Senior management

2.7

Compensation and benefits

2.7

Career opportunities

Five Star Call Centers has an employee rating of 2.9 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Five Star Call Centers employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

76 reviews

5.0

Oct 25, 2021

Good work from home job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay Will work with hours Attentive HR and managers Good for working from home Good raises after reviews

Cons

Just that it's a typical call center position so that part is okay

2.0

Aug 26, 2021

No care for their employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They were more interested in having bodies in their chairs to answer the phones than they were in listening to the concerns of their employees.

Cons

Training was easy Good for putting experience on resume

3.0

Aug 21, 2021

Not bad

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Pto builds fast easy assignments

Cons

Low pay, overnights has low call volume.... QAs are redundant, training is short and not everything is covered

Viewing 58 - 60 of 76 Reviews

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Jobs at Five Star Call Centers

Junior Inside Sales Representative

South Haven, Porter, IN

$17 - $17 /hr

(Employer provided)

View job

Junior Inside Sales Representative

Junior Inside Sales Representative

Junior Inside Sales Representative

Junior Inside Sales Representative

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Five Star Call Centers

Five Star Call Centers reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good work from home job

No care for their employees

Not bad

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