Does Five Star Call Centers pay their employees well?

According to anonymously submitted Glassdoor reviews, Five Star Call Centers employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Five Star Call Centers. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Five Star Call Centers?

52% of Five Star Call Centers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Five Star Call Centers 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Five Star Call Centers?

Customer Service Representative (27) , Customer Service Representative (CSR) (7) , Customer Success Associate (6) , Call Center Representative (4) , Customer Service Associate (3) , Customer Service (CSR) (2)

What are the pros of working at Five Star Call Centers according to real employee reviews?

"Laid back call center and can work from home." ((in 8 reviews)); "Flexible hours, point based penalty system" ((in 4 reviews)); "good managment and friendly staff" ((in 3 reviews))

What are the cons of working at Five Star Call Centers according to real employee reviews?

"Training was easy" ((in 5 reviews)); "Bad / incompetent managers" ((in 4 reviews))

What are the top reviewed Five Star Call Centers locations?

Sioux Falls , Wichita , Guthrie Center , Fargo , Nebo , Kansas City , New York , Flint , Lincoln , Atlanta , Austin , North Sioux City , Hattiesburg , Minneapolis , Nashville , Baton Rouge , Philadelphia , Rockledge , Florida City

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Five Star Call Centers

Five Star Call Centers reviews

2.9

52% would recommend to a friend

(76 total reviews)

Troy Holt

35% approve of CEO

35% positive business outlook

Ratings by category

3.4

Work/Life balance

3.1

Diversity & inclusion

3.0

Culture & values

3.0

Senior management

2.7

Compensation and benefits

2.7

Career opportunities

Five Star Call Centers has an employee rating of 2.9 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Five Star Call Centers employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

76 reviews

4.0

Feb 2, 2021

I like my job, but the pay is challenging.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The variety of accouts I get to learn, time goes by fast, love to have opportunity to work remote.

Cons

The pay is pretty challenging for my budget and the benefits are high cost,

3.0

Jan 19, 2021

Okay, but overworked

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay Good coworkers Decent calls

Cons

Management Cliques Will praise for good work, but not reward good and thorough work.

5.0

Jan 6, 2021

Steady Work, competitive pay

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Lots of hours and work available

Cons

Not the friendliest coworkers in the world

Viewing 64 - 66 of 76 Reviews

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Jobs at Five Star Call Centers

Outbound Survey Representative

Outbound Survey Representative

Outbound Survey Representative

Outbound Survey Representative

Patient Billing Representative

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Five Star Call Centers

Five Star Call Centers reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I like my job, but the pay is challenging.

Okay, but overworked

Steady Work, competitive pay

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