Is Five9 a good company to work for?

Five9 has an overall rating of 3.6 out of 5, based on over 794 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 63% of employees would recommend working at Five9 to a friend and 52% have a positive outlook for the business. The best reviews about Five9 have been left by employees working as Program Manager , Enterprise Sales Director and Platform Engineer .

Does Five9 pay their employees well?

According to anonymously submitted Glassdoor reviews, Five9 employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Five9. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Five9?

63% of Five9 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Five9 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Five9?

Sales Director (22) , Senior Software Engineer (21) , Sales (19) , Director (18) , Enterprise Sales Director (17) , Technical Account Manager (17) , Platform Engineer (16) , Software Engineer (16) , Account Executive (13) , Program Manager (12) , Technical Account Manager (TAM) (12) , Customer Success Manager (11) , Account Manager (9) , Manager (9) , Project Manager (9)

What are the pros of working at Five9 according to real employee reviews?

"Great people working here and people is what make a company in the end" ((in 59 reviews)); "Great Leadership and Values." ((in 45 reviews)); "Benefits are great and would not want to work for anyone else out there right now." ((in 45 reviews)); "Good work life balance and can log off at 5" ((in 41 reviews)); "The pay and stock options were good" ((in 29 reviews))

What are the cons of working at Five9 according to real employee reviews?

"And no Sick Leave. 5. 401K match is only $500 per quarter." ((in 15 reviews)); "PTO is limited (too low by SV standards)" ((in 11 reviews)); "constant layoffs due to frequent org changes" ((in 8 reviews)); "lack of career growth plans" ((in 5 reviews)); "Too many training activities being asked to be done outside of your work hours that leaves you exhausted due to little rest." ((in 4 reviews))

What are employees saying about Five9 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Five9 layoffs and their outlook for job security at Five9 in 2026.

What are the top reviewed Five9 locations?

San Ramon , San Francisco , Atlanta , Chicago , New York , Boston , Phoenix , Denver , Columbus , Pleasanton , Richmond , Washington , Charlotte , Dallas , Tampa , American Fork , Salt Lake City , Minneapolis , Eureka , San Jose , Santa Clara , Hartford , Portland , West Palm Beach , Orlando , Remote , Newark , Hopewell , Princeton , Draper

Five9 reviews

3.6

63% would recommend to a friend

(756 total reviews)

Amit Mathradas

63% approve of CEO

52% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.8

Diversity & inclusion

3.7

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Five9 has an employee rating of 3.6 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five9 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

756 reviews

4.0

Apr 11, 2015

Fun ride

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good insurance and overall benefits

Cons

lack of accountability and knowledge on non-technical positions

3.0

Feb 23, 2015

Hit or miss

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

With Five9, it's a hit-or-miss situation. Depending on the team you join and your professional goals, you may love or hate it. If you are not extremely ambitious and just want an okay place that earns you some cash, Five9 is a decent option. Bishop Ranch location is awesome, nice environment, whole foods nearby, food trucks a few times a week. Also, company has some nice events, like the annual ski day held at Kirkwood.

Cons

The company doesn't seem to do all that well on the market, that's a concern for the future and it also reflects potential internal issues that are not being resolved. Lack of competence and proper leadership in some teams and areas is a source of frustration. Also, the company is not very generous when it comes to promotions and yearly salary adjustments. The overall attitude towards employees sometimes falls short, especially in tough situations when someone has to leave the company.

5.0

Feb 2, 2015

Fun place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Five9 is a super fun place to work. It has great perks and benefits, awesome management, great product, free lunches, ski trips, wellness months, regular company outings, and really fun and energetic people!

Cons

The customers can sometimes be difficult but thats any company really.

Viewing 730 - 732 of 756 Reviews

Jobs at Five9

Senior People Partner

Senior People Partner

Director, IT Program Management

Senior DevOps Engineer

Senior Site Reliability Engineer – Compute Platforms

Five9

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