Five9 reviews

3.6

63% would recommend to a friend

(756 total reviews)
avatar

Amit Mathradas

63% approve of CEO

52% positive business outlook

Five9 has an employee rating of 3.6 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five9 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

756 reviews
3.0
Mar 19, 2026

solid company, going through a change period

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great mid-level managers, flexible work environment, hybrid (or fully remote), frequent catered lunches and snacks, good benefits options covered 100% for employees, growth opportunities, stock grants and ESPP

Cons

401k match is basically non-existent, outdated accrual PTO method, recent c-suite and high-level executive changes

3.0
Mar 15, 2026

Family

Recommend
CEO approval
Business Outlook

Pros

Collaborative Team Members. Too much task for a TAM. Pay is not enough.

Cons

Too much emphasis on officemates as Family. Promotions are politically influenced. Very Little leave credits

2.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people that work there who seem to care about you.

Cons

Expected to drop everything at the drop of a hat and hop on an outage bridge even if it's not your department

Viewing 13 - 15 of 756 Reviews

Glassdoor has 794 Five9 reviews submitted anonymously by Five9 employees. Read employee reviews and ratings on Glassdoor to decide if Five9 is right for you.