Fivestars reviews

3.9

70% would recommend to a friend

(267 total reviews)
avatar

Victor Ho

93% approve of CEO

66% positive business outlook

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

267 reviews
2.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

great benefits good pay low call volume

Cons

bad leadership bad training leadership goal are the only stress you'll have

4.0
Jan 4, 2022
Recommend
CEO approval
Business Outlook

Pros

It is trite to say the best thing about a place is the people but, for Fivestars, in this case it is true. Some of my strongest professional and personal relationships came out of Fivestars. The team is smart and driven by aggressive goals so it is hard to get bored at any point. It is challenging but in a good way most of the time. The tech stack is pretty well developed but there is a lot of room for innovation and novel approaches to problems.

Cons

Quarterly OKRs don't give ideas enough time to grow. Sometimes it feels like it is just move fast for fast's sake. There's a tendency to write something down in a deck and assume it is agreed upon without brining in SMEs so someone is often left holding the bag on someone else's idea. There is a level of nepotism within the leadership ranks (hopefully this is less so these days).

3.0
Nov 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Fun working environment. Self monitored.

Cons

Lack of communication between departments. Slow implementation and sometimes bad customer experience.

Viewing 37 - 39 of 267 Reviews

Glassdoor has 296 Fivestars reviews submitted anonymously by Fivestars employees. Read employee reviews and ratings on Glassdoor to decide if Fivestars is right for you.