Does Fivestars pay their employees well?

According to anonymously submitted Glassdoor reviews, Fivestars employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Fivestars. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Fivestars?

70% of Fivestars employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fivestars 3.7 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Fivestars?

Loyalty Consultant (31) , Account Executive (30) , Outside Sales Representative (12) , Sales (10) , OUTSIDE SALES (4) , Operations (4) , Sales Consultant (4) , Sales Representative (4) , Senior Account Executive (4) , Software Engineer (4) , Account Manager (3) , Customer Success Manager (3) , Product Manager (3) , Sales Manager (3) , Software Engineer(Internship) (3)

What are the pros of working at Fivestars according to real employee reviews?

"Culture was great (don't know how it is now)" ((in 42 reviews)); "the people are great and they truly believe in the work that we do to help small businesses." ((in 33 reviews)); "• Great benefits – full medical, dental, & vision" ((in 15 reviews)); "up Great team and culture" ((in 10 reviews)); "Good management and decent product" ((in 10 reviews))

What are the cons of working at Fivestars according to real employee reviews?

"Then add in that the pay is very low, commissions can be generous but if the business owner doesn't do their part, they are forfeited, the cons sadly outweighed the pros to me." ((in 7 reviews)); "Long hours but cool people to hang out with while doing it" ((in 5 reviews)); "Work/life balance may get blurry because people tend to be at the office all the time." ((in 4 reviews)); "the upper management is really good at listening to issues or suggestions and I feel they do a fair job in making adjustments and trying to make sure we're all happy and taken care of...." ((in 4 reviews)); "Managers were cut, team leads were demoted, and there was nothing offered to you outside of inside the AE role." ((in 4 reviews))

What are employees saying about Fivestars layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fivestars layoffs and their outlook for job security at Fivestars in 2026.

What are the top reviewed Fivestars locations?

San Francisco , Denver , El Paso , Chicago , Austin , Atlanta , Dallas , Houston , Los Angeles , San Diego , Portland , Phoenix , Honolulu , Mountain View , Las Vegas , Seattle , Newark , Waynesboro , Milwaukee , Scottsdale , Tucson , Louisville , Paducah , Charlotte , Fort Worth , Crosby , San Antonio , Sioux Falls , Costa Mesa , Orange

Fivestars reviews

3.9

70% would recommend to a friend

(267 total reviews)

Victor Ho

93% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

267 reviews

5.0

Aug 25, 2018

Amazing company that continues to take care of its employees

Territory manager iii

Recommend

CEO approval

Business Outlook

Pros

Revamped commissions in 2018 mean 40-50% more earning potential. Culture. Once you have ramped and have proven you can reach your quota of 10 sales every month, you will earn an Autonomous Working environment.

Cons

I can’t think of any

2.0

Oct 27, 2017

Cut your teeth

Senior retention specialist

Recommend

CEO approval

Business Outlook

Pros

- Long-standing player in the customer retention space - Solid reputation - Encouraged to take on more task and gain a wealth of experience in multiple areas

Cons

- Culture took a big hit in January that they are still trying to bounce back - A lot of new competitors in the space @ a fraction of the price. The product team is working on innovating but due to a stagnant 2016, competitors have gained a lot of ground - Fewer opportunities for growth since the layoff and seems like it will be 6 - 12 months before company growth allows for any mobility. - Comp isn't competitive

5.0

Aug 25, 2017

Loyalty Consultant I

Loyalty consultant

Recommend

CEO approval

Business Outlook

Pros

You are in control of your own schedule, you are in control of how much money you make (if you don't like what you are making you have the power to go out and set more meetings to earn more money), AMAZING culture, surrounded by people who genuinely care about how well you do and that give you the tools to be successful, very obtainable goals, multiple opportunity to earn monthly bonuses.

Cons

pay your own way for gas,

Viewing 37 - 39 of 267 Reviews

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Jobs at Fivestars

Outside Sales Account Executive

Outside Sales Account Executive

Outside Sales Account Executive

Outside Sales Account Executive

Minneapolis-Saint Paul

Outside Sales Account Executive

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Fivestars reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Amazing company that continues to take care of its employees

Cut your teeth

Loyalty Consultant I

Top companies for "Compensation and Benefits" near you

Jobs at Fivestars