Does Fivestars pay their employees well?

According to anonymously submitted Glassdoor reviews, Fivestars employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Fivestars. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Fivestars?

70% of Fivestars employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fivestars 3.7 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Fivestars?

Loyalty Consultant (31) , Account Executive (30) , Outside Sales Representative (12) , Sales (10) , OUTSIDE SALES (4) , Operations (4) , Sales Consultant (4) , Sales Representative (4) , Senior Account Executive (4) , Software Engineer (4) , Account Manager (3) , Customer Success Manager (3) , Product Manager (3) , Sales Manager (3) , Software Engineer(Internship) (3)

What are the pros of working at Fivestars according to real employee reviews?

"Culture was great (don't know how it is now)" ((in 42 reviews)); "the people are great and they truly believe in the work that we do to help small businesses." ((in 33 reviews)); "• Great benefits – full medical, dental, & vision" ((in 15 reviews)); "up Great team and culture" ((in 10 reviews)); "Good management and decent product" ((in 10 reviews))

What are the cons of working at Fivestars according to real employee reviews?

"Then add in that the pay is very low, commissions can be generous but if the business owner doesn't do their part, they are forfeited, the cons sadly outweighed the pros to me." ((in 7 reviews)); "Long hours but cool people to hang out with while doing it" ((in 5 reviews)); "Work/life balance may get blurry because people tend to be at the office all the time." ((in 4 reviews)); "the upper management is really good at listening to issues or suggestions and I feel they do a fair job in making adjustments and trying to make sure we're all happy and taken care of...." ((in 4 reviews)); "Managers were cut, team leads were demoted, and there was nothing offered to you outside of inside the AE role." ((in 4 reviews))

What are employees saying about Fivestars layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fivestars layoffs and their outlook for job security at Fivestars in 2026.

What are the top reviewed Fivestars locations?

San Francisco , Denver , El Paso , Chicago , Austin , Atlanta , Dallas , Houston , Los Angeles , San Diego , Portland , Phoenix , Honolulu , Mountain View , Las Vegas , Seattle , Newark , Waynesboro , Milwaukee , Scottsdale , Tucson , Louisville , Paducah , Charlotte , Fort Worth , Crosby , San Antonio , Sioux Falls , Costa Mesa , Orange

Fivestars reviews

3.9

70% would recommend to a friend

(267 total reviews)

Victor Ho

93% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

267 reviews

5.0

Aug 24, 2017

Sales

Loyalty consultant

Recommend

CEO approval

Business Outlook

Pros

You have all the recourses and help you need to succeed. Everyone I've worked with is super nice and does anything they can to help you! Great culture. They are incredibly transparent with everything and let you know what they expect.

Cons

Its hard work, but it is ultimately incredibly rewarding. You get what you put into it. If you are not driven and want to work with a great team of people then you will not succeed.

5.0

Aug 10, 2017

A place to learn and grow....

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

FiveStars is truly a place that cares about it's people. From a wide variety of community initiatives to make this workplace enjoyable, to believing and investing in the team members to grow in their careers, my experience has been awesome. Our CEO, Victor Ho, is one of the best people I have met - very smart, driven to succeed with a great balance of caring about his team and people. He truly takes a top down approach when living out our company values. The company has extensive training programs for new managers, as well as ongoing learning opportunities for employees here. Whether those are company wide "Learning Labs" or departmental trainings, the employee experience is thought about and curated well. This office is full of very smart, driven people, who are just looking to make a difference for small business owners. We are passionate about the work we do, and we are rewarded with an annual "Passion Fund" to experience, and share things with the company that we are personally passionate about. I have loved my experience here, and can't wait for the future.

Cons

Everyone is human, so of course there have been ups and downs, it's a start-up. Sometimes, vision of the future isn't fully defined and priorities change pretty rapidly, but that is just part of the beast of being part of a growing start-up.

5.0

May 5, 2017

Outside sales in the LA area

Senior loyalty consultant

Recommend

CEO approval

Business Outlook

Pros

There are a lot of pros working in outside sales at Fivestars and everyone gets into sales for different reasons for me it boils down to freedom! Freedom to have a flexible work schedule and freedom to make great money! Upper management takes any suggestions seriously, whether it is a concern about product pricing, rep quotas or even feedback on the products we offer. I have been asked about my personal opinion on future products before they are released. When you're in sales you assume that you're just "here to sell"-not the case with Fivestars. I have personally seen how other reps, including myself, can shape the way the product works. Working for a start up also comes with great perks. We get a "passion fund" every year to spend on an experience that is important to us, anything from a fine dining experience, travel, a class, anything! It's pretty awesome! Everyone on my team is awesome and supportive! The health benefits are great too!

Cons

For some the short sales cycle can be a challenge and I have seen some reps that "have the skills" get discouraged and throw in the towel before they really got a chance to hit their stride. Small business owners (our core market) are inherently difficult to work with, so if you have difficulty building rapport and trust quickly it can be difficult to sell to them. While you can really make your own schedule, sometimes late nights or long hours are a part of the job, especially if it is end of month or while trying to hit quota at mid or end of month.

Viewing 40 - 42 of 267 Reviews

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Fivestars reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sales

A place to learn and grow....

Outside sales in the LA area

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Jobs at Fivestars