Does Fivestars pay their employees well?

According to anonymously submitted Glassdoor reviews, Fivestars employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Fivestars. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Fivestars?

70% of Fivestars employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fivestars 3.7 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Fivestars?

Loyalty Consultant (31) , Account Executive (30) , Outside Sales Representative (12) , Sales (10) , OUTSIDE SALES (4) , Operations (4) , Sales Consultant (4) , Sales Representative (4) , Senior Account Executive (4) , Software Engineer (4) , Account Manager (3) , Customer Success Manager (3) , Product Manager (3) , Sales Manager (3) , Software Engineer(Internship) (3)

What are the pros of working at Fivestars according to real employee reviews?

"Culture was great (don't know how it is now)" ((in 41 reviews)); "the people are great and they truly believe in the work that we do to help small businesses." ((in 32 reviews)); "great benefits" ((in 14 reviews)); "Good management and decent product" ((in 10 reviews)); "up Great team and culture" ((in 9 reviews))

What are the cons of working at Fivestars according to real employee reviews?

"Then add in that the pay is very low, commissions can be generous but if the business owner doesn't do their part, they are forfeited, the cons sadly outweighed the pros to me." ((in 11 reviews)); "the upper management is really good at listening to issues or suggestions and I feel they do a fair job in making adjustments and trying to make sure we're all happy and taken care of...." ((in 5 reviews)); "Managers were cut, team leads were demoted, and there was nothing offered to you outside of inside the AE role." ((in 4 reviews)); "Work/life balance may get blurry because people tend to be at the office all the time." ((in 4 reviews)); "Long hours but cool people to hang out with while doing it" ((in 4 reviews))

What are employees saying about Fivestars layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fivestars layoffs and their outlook for job security at Fivestars in 2026.

What are the top reviewed Fivestars locations?

San Francisco , Denver , El Paso , Chicago , Austin , Atlanta , Dallas , Houston , Los Angeles , San Diego , Portland , Phoenix , Honolulu , Mountain View , Las Vegas , Seattle , Newark , Waynesboro , Milwaukee , Scottsdale , Tucson , Louisville , Paducah , Charlotte , Fort Worth , Crosby , San Antonio , Sioux Falls , Costa Mesa , Orange

Fivestars reviews

3.9

70% would recommend to a friend

(267 total reviews)

Victor Ho

93% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

267 reviews

2.0

Oct 23, 2017

Growing with growing pains

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are cool, management tries to be understanding

Cons

Sales people care more about the sale than the long-term life of the customer.

5.0

Aug 30, 2017

Great Company, Even Greater People!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- A company with heart and determination - Community of people who are authentic, humble, hard working, scrappy, and real - Senior leadership team who is in the trenches daily with the people - BEST CEO ever! No ego, extremely humble, great character, big heart, inspirational leader - Lots of growth and career development opportunities - Generous benefits

Cons

Very much still a start up, so you must be flexible and willing to roll with the punches. If you are, then great!

5.0

Aug 28, 2017

A place that cares about it's team, clients, and investing in people

Chief technology officer

Recommend

CEO approval

Business Outlook

Pros

- Unique values that leadership team and company strives to live by: Shared Humility, Authentic Relationships, Warrior Spirit, and Joy Every Day - Strong culture of learning, growth and experimentation in the engineering, product and design orgs. Many of the current employees in the engineering team joined after great internships here, which indicates lots of investing in people, especially in junior team members - Lots of new product innovations finally on the horizon! Lots of areas and products to have outsize impact working on, whether developing them or selling them to the customer base - Far and away the market leader in customer retention and loyalty for SMB, with lots more new development in the pipeline - Many on the team have deep backgrounds in SMB - Strong pedigrees (cadre of ex-Google, FB, Zynga, Goldman, McKinsey, etc.)

Cons

- While the product innovation is great, selling products to SMBs is still a challenging business. But if FiveStars can keep innovating, the path to success is clear

Viewing 133 - 135 of 267 Reviews

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Jobs at Fivestars

Outside Sales Account Executive

Outside Sales Account Executive

Outside Sales Account Executive

Outside Sales Account Executive

Outside Sales Account Executive

Fivestars

Fivestars reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Growing with growing pains

Great Company, Even Greater People!

A place that cares about it's team, clients, and investing in people

Top companies for "Compensation and Benefits" near you

Jobs at Fivestars