Does Fivestars pay their employees well?

According to anonymously submitted Glassdoor reviews, Fivestars employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Fivestars. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Fivestars?

70% of Fivestars employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fivestars 3.7 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Fivestars?

Loyalty Consultant (31) , Account Executive (30) , Outside Sales Representative (12) , Sales (10) , OUTSIDE SALES (4) , Operations (4) , Sales Consultant (4) , Sales Representative (4) , Senior Account Executive (4) , Software Engineer (4) , Account Manager (3) , Customer Success Manager (3) , Product Manager (3) , Sales Manager (3) , Software Engineer(Internship) (3)

What are the pros of working at Fivestars according to real employee reviews?

"Culture was great (don't know how it is now)" ((in 42 reviews)); "the people are great and they truly believe in the work that we do to help small businesses." ((in 33 reviews)); "• Great benefits – full medical, dental, & vision" ((in 15 reviews)); "up Great team and culture" ((in 10 reviews)); "Good management and decent product" ((in 10 reviews))

What are the cons of working at Fivestars according to real employee reviews?

"Then add in that the pay is very low, commissions can be generous but if the business owner doesn't do their part, they are forfeited, the cons sadly outweighed the pros to me." ((in 7 reviews)); "Long hours but cool people to hang out with while doing it" ((in 5 reviews)); "Work/life balance may get blurry because people tend to be at the office all the time." ((in 4 reviews)); "the upper management is really good at listening to issues or suggestions and I feel they do a fair job in making adjustments and trying to make sure we're all happy and taken care of...." ((in 4 reviews)); "Managers were cut, team leads were demoted, and there was nothing offered to you outside of inside the AE role." ((in 4 reviews))

What are employees saying about Fivestars layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fivestars layoffs and their outlook for job security at Fivestars in 2026.

What are the top reviewed Fivestars locations?

San Francisco , Denver , El Paso , Chicago , Austin , Atlanta , Dallas , Houston , Los Angeles , San Diego , Portland , Phoenix , Honolulu , Mountain View , Las Vegas , Seattle , Newark , Waynesboro , Milwaukee , Scottsdale , Tucson , Louisville , Paducah , Charlotte , Fort Worth , Crosby , San Antonio , Sioux Falls , Costa Mesa , Orange

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Fivestars

Fivestars reviews

3.9

70% would recommend to a friend

(267 total reviews)

Victor Ho

93% approve of CEO

66% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

3.9

Senior management

3.7

Work/Life balance

3.7

Career opportunities

3.6

Compensation and benefits

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

267 reviews

4.0

Dec 26, 2019

Good but hard job

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Great company and they take care of you. Really good trianing

Cons

Non stop prospecting and a lot of customer complaints

3.0

Nov 26, 2019

Stressful but high earning potential for top reps

Loyalty consultant

Recommend

CEO approval

Business Outlook

Pros

I worked at FiveStars for two years. The culture is top notch. From the top to the bottom, everyone is extremely welcoming and available for guidance. When you hit your numbers, you can earn a lot of $$$

Cons

When you don't hit your numbers you feel awful, but that's what sales is. Quota started at 6 deals/month when I first started and increased to 9. The pay structure changed too. If you hit your quota then you can make some money, but if you even fall one deal short it can hurt you dramatically. FS is also one of the pricier loyalty programs. There are many competitors that do virtually the same thing that can undercut you by about 1/3 of the price.

5.0

Oct 28, 2019

Clear Vision & Untapped Potential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you are looking for clear direction and highly engaged team leads, this is the perfect place for you.

Cons

Growing pains are to be expected as the company perfects its current offerings to better serve the SMB space; Fivestars is no exception.

Viewing 223 - 225 of 267 Reviews

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Jobs at Fivestars

Outside Sales Account Executive

Outside Sales Account Executive

Minneapolis-Saint Paul

$50K - $107K /yr

(Employer provided)

View job

Outside Sales Account Executive

Outside Sales Account Executive

Outside Sales Account Executive