Does Fivestars pay their employees well?

According to anonymously submitted Glassdoor reviews, Fivestars employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Fivestars. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Fivestars?

70% of Fivestars employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fivestars 3.7 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Fivestars?

Loyalty Consultant (31) , Account Executive (30) , Outside Sales Representative (12) , Sales (10) , OUTSIDE SALES (4) , Operations (4) , Sales Consultant (4) , Sales Representative (4) , Senior Account Executive (4) , Software Engineer (4) , Account Manager (3) , Customer Success Manager (3) , Product Manager (3) , Sales Manager (3) , Software Engineer(Internship) (3)

What are the pros of working at Fivestars according to real employee reviews?

"Culture was great (don't know how it is now)" ((in 40 reviews)); "the people are great and they truly believe in the work that we do to help small businesses." ((in 30 reviews)); "They do have great benefits including full Medical, Dental, and Vision." ((in 15 reviews)); "up Great team and culture" ((in 8 reviews)); "we haven't lost sight of our culture, transparent product roadmap, horizontality, financial goals, and our core values including shared humility and authentic relationships" ((in 7 reviews))

What are the cons of working at Fivestars according to real employee reviews?

"Then add in that the pay is very low, commissions can be generous but if the business owner doesn't do their part, they are forfeited, the cons sadly outweighed the pros to me." ((in 9 reviews)); "Management is bad and does not consider others" ((in 8 reviews)); "Long hours but cool people to hang out with while doing it" ((in 5 reviews)); "Work/life balance may get blurry because people tend to be at the office all the time." ((in 4 reviews)); "the upper management is really good at listening to issues or suggestions and I feel they do a fair job in making adjustments and trying to make sure we're all happy and taken care of...." ((in 4 reviews))

What are employees saying about Fivestars layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fivestars layoffs and their outlook for job security at Fivestars in 2026.

What are the top reviewed Fivestars locations?

San Francisco , Denver , El Paso , Chicago , Austin , Atlanta , Dallas , Houston , Los Angeles , San Diego , Portland , Phoenix , Honolulu , Mountain View , Las Vegas , Seattle , Newark , Waynesboro , Milwaukee , Scottsdale , Tucson , Louisville , Paducah , Charlotte , Fort Worth , Crosby , San Antonio , Sioux Falls , Costa Mesa , Orange

Fivestars reviews

3.9

70% would recommend to a friend

(267 total reviews)

Victor Ho

93% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (267 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

267 reviews

1.0

Oct 26, 2015

Do better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some very intelligent individuals in the company, nice that you can have dogs in the office, some of the typical perks of a start up such as some catered lunches, happy hours, etc.

Cons

Low Pay, Overworked, company claims the culture is so great but if you are not overworking and kissing up or in the correct friend circle you will not be given the opportunities to advance. Benefits are horrible, they are not honest and transparent with your job responsibilities and expectations, you come to find out that they make up a lot of rules as they go. Not everyone is capable of being a leader/manager but this company is more for quantity than quality. Lack of diversity, the list could go own but overall the company is very much unable to keep up with the explosive growth they claim to be having. Churn is high.

1.0

Oct 14, 2015

Operations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free catered lunches Monday, Tuesday, and Friday. Fun and Young environment. Team outings and retreats.

Cons

What seemed to be a promising place for an individual to grow their career turned sour quickly. FiveStars used to be a place where you could express your thoughts openly and not be exiled for it. Once upon a time FiveStars really did believe in it's core values and practice these values in employees day-to-day. These values were 1) work hard play hard 2) bring your everyday self to work 3) authentic relationships 4) shared humility. None of these values exist in FiveStars today within the Operations and Sales organization. You could simple look at an employee and tell they hated their job. Management in both the Sales, Account Management, and Customer Support team. Performance and metrics mean nothing if you're on the bad side of one manager. Personal issues that FiveStars should protect their employees from are swept under the rug and used against you. Upper management does not paint a clear path for growth or success. NPS surveys are not anonymous, therefore employees feel as if we have no voice.

5.0

Oct 13, 2015

Great Company with a Great Mission - Loyalty Consultant

Loyalty consultant

Recommend

CEO approval

Business Outlook

Pros

The managers and higher ups truly care about providing the best environment for its employees and want you to succeed. -World-class training -Family environment -You can be yourself -Given all the tools to succeed -The people in the company want to change the world for the better -Product sales itself Came in with no sales experience and struggled for the first 2 months, but hit my stride month 3. You aren't going to come into this job and start making sales left and right by working 9 to 5. You have to put in the extra work and reach out to your peers from around the country to learn. You're constantly learning and bouncing ideas and how to handle objections off of your co-workers and managers. You never stop learning. After you sign up a merchant and you see them grow and doing well, it brings a smile to your face. You have to put in the work and not be afraid to work an extra day or two on the weekend especially when you first start. Can't say enough about how great the people in this company are.

Cons

One of the major cons for me is that there is no 401k company match. I think they're looking into that in the near future. Also, it would be nice if the outside offices had catered lunches every Monday for when we came in.

Viewing 226 - 228 of 267 Reviews

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Jobs at Fivestars

Outside Sales Account Executive

Outside Sales Account Executive

Minneapolis-Saint Paul

Outside Sales Account Executive

Outside Sales Account Executive

Fivestars

Fivestars reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Do better

Operations

Great Company with a Great Mission - Loyalty Consultant

Top companies for "Compensation and Benefits" near you

Jobs at Fivestars