- Steep learning curve in products, responsibilities and knowledge
- Teams are too lean and wearing multiple hats is the norm.
- There are high expectations and responsibilities to deliver that may not scale with benefits and pay. Other competitors in the market provide far more lucrative benefits i.e. profit share, options, preferred loan rates, gym etc.
- Management is secretive, and does not share information about ownership, PnL, company performance etc. except in very high levels.
- Too much focus on business objectives over employee care - teams don't get the proper support to grow while the workloads are always increasing.
- Business doesnt focus on ensuring employee retention nor keeping them motivated or appreciated leading to a higher attrition rate. Employees have to fight for benefits and their voice to be heard.
I.e. Flexibility was promoted as a core value of the company, but only towards customers and not employees. Mandates were set to scale back remote work despite record performances and the benefits to employees were ignored in favour of traditionalism. There were comments from management that the need to hire more staff was the failing of employees not working hard enough - when the business was doing record numbers and is growing.
