Inexperienced leadership and toxic culture
Pros
Very friendly and driven people around you. Free lunches and dogs at the office
Cons
People are burned out by the endless work and politics. Promotions are not merit based and based solely on how likable you are to leadership and your relationship with them. Company has made attempts to create diversity in leadership, but we’ve churned through everyone within their one year. We had 5 execs that joined in 2018 that left in 2019 for various reasons—4 of the 5 were minorities. Company touts itself as a technology driven freight forwarder, but most of the success has been and continues to be driven by the manual work of the operations team. Clients are sold technology-based solutions, but we have little to no tech infrastructure to actually execute. There is a heavy finger pointing/blame culture that comes from the top down that has oozed into every department where people are less focused on solving problems and more focused on defending their work and why someone else was at fault. They made a decision to sign a lease for more office space for growth in SF and then 2-3 months later, decided to put a hiring freeze and the office space ended up going to waste and we ended up cancelling the lease and moving the few employees who moved over back into our original office space. They went through a massive restructuring at the company that they decided after 2 years was poorly designed and planned and completely reversed it. They just have zero foresight and ability to critically think. The company has had 3 lay offs within a year. That's just terrible forecasting and planning. The company does not know what direction it is going in and what type of employees it wants. Lastly, they have had poor executive hiring after poor executive hiring. After this last round with hiring and firing of our executives and his leadership team, it is very apparent that our current CEO does not know how to hire or run a company. He got very lucky early on, but a broken clock is right twice a day. Terrible diversity in the company, especially the higher you go. If you look at the executive team or greater leadership team.
