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Focus School Software

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Focus School Software reviews

4.1

81% would recommend to a friend

(39 total reviews)
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Andrew Schmadeke

91% approve of CEO

79% positive business outlook

Focus School Software has an employee rating of 4.1 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Focus School Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

39 reviews
2.0
Sep 4, 2015
Recommend
CEO approval
Business Outlook

Pros

They paid me a decent wage and they take the whole team out to Thai food on Fridays. The atmosphere is mostly laid back and mostly everyone who works there is genuinely nice and talented.

Cons

The CEO is involved in every aspect of the company, asking individuals to perform tasks outside of their ticketing system. You are told on your first day that you are expected to work more than 40 hours each week, while a given it seems like an odd assertion of power. It took over a month to receive my first paycheck, which makes switching jobs very difficult. You are drinking from a fire hose of tickets, expect to be closing tickets non-stop from start to finish, you have no time to research issues.

4.0
Apr 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities at every angle. Most people within the company look for your best interests. Rewarding experience with many generous benefits.

Cons

Negatively impacted by groupthink and individuality. Certain departments have greater expectations than others. Some individuals are unwilling to teach, train and/or mentor. Must be an out-of-the-box thinker to survive.

1.0
Feb 6, 2015

Nepotism at it's finest

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a laid back working environment. Dress code is very relaxed. Paid parking in downtown. There are some very good employees that work here.

Cons

Low salary. Focus is below the average in salary. Nepotism runs rampant here. If you brown nose or are friends with the powers that be, then you are set. People have been giving promotions to positions that they have absolutely no business being in. Some employees are blamed for the incompetence of others.

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Focus School Software Response
11y
Dear Anonymous Employee, I would like to start off by saying that I am very sorry to hear of your negative feedback. We do value all of our employees and their opinions we welcome any feedback you can bring to our attention. We encourage all employees to voice their opinions if they don’t agree with a policy or feel that they or others are being treated unfairly. I have an open door policy and would love to discuss these issues with you. I would have to disagree with you in regards to salary not being up to par with the industry, as our annual increases are generally 2-3 times the national average. We at Focus are very big on having a team environment within the office which is why we try to minimize the amount of employees working from home. Please understand that the offer letter you signed and accepted stated that you would be working 40 hours per week in the office. We do understand that some circumstances warrant it, and is determined on a case-by-case basis if it is deemed necessary. Some jobs however cannot be performed from home based on the job duties it entails. We hope that this addresses your issues and concerns. If there is more that needs to be brought to my attention, please feel free to let me know. Steven Harnois, Director of Operations
Viewing 31 - 33 of 39 Reviews

Glassdoor has 39 Focus School Software reviews submitted anonymously by Focus School Software employees. Read employee reviews and ratings on Glassdoor to decide if Focus School Software is right for you.