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Food Safety Net Services

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Food Safety Net Services reviews

2.3

16% would recommend to a friend

(427 total reviews)

John W. Bellinger and Amanda Bosse

26% approve of CEO

15% positive business outlook

Food Safety Net Services has an employee rating of 2.3 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Food Safety Net Services employee rating is 34% below average for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

427 reviews
3.0
Jan 17, 2021
Recommend
CEO approval
Business Outlook

Pros

None that I can think of

Cons

Always understaffed and nighttime shift always gets off late

avatar
Food Safety Net Services Response
5y
We wish you the very best on your new opportunity - especially if you are staying in our industry in the SPD area. Keeping food safe is a big responsibility and we need to stay at times to ensure the work is done. And of course that time is paid. Many companies periodically need people to stay to provide the service customers expect. Hopefully your new role affords you an exacting schedule and the opportunities you are looking for. I'd be happy to talk with you further if you would like to reach out. All the best. Bob Cox, SVP HR
1.0
Jan 11, 2021

Toxic

Recommend
CEO approval
Business Outlook

Pros

My coworkers were the best part of this job

Cons

Very fast paced work with not enough staff. It was very common to work through breaks and to work overtime. Overtime was not always allowed and management would be upset if you worked overtime, but they would be upset if the lab was behind. It was often a guessing game as to what management wanted from you. The schedule changed wildly so it was very tough to have a good work life balance. Quality was also not very important as we often had to use broken equipment and contaminated media. There was a lot of favoritism and it is hard to get promoted. There is also minimal training.

avatar
Food Safety Net Services Response
5y
Dear Toxic: We are indeed a fast paced, 24/7 environment – and we realize it is not for everyone. Sometimes overtime is needed (which is welcome by our management team when needed and employees are paid for it). We are proud of the fact that we are an essential business/keeping food safe. Many of your statements and allegations are concerning and candidly untrue, specifically those in regard to quality, training and equipment. Regardless, I will be sure to share your comments with the RLM, RLD, TM and Quality Team. Customer service and our employees are at the center of all we do. All the best to you on your new opportunity. Thank you. Bob Cox, SVP, HR
1.0
Jan 10, 2021
Recommend
CEO approval
Business Outlook

Pros

OK lab experience, though most work is manual labor based, and a degree is not needed to do any of the work here. Really easy to get hired...But ask yourself why. Gives you motivation for finding a new job or going back to school to further your education.

Cons

Notice a trend? Poor reviews followed by HR replying, “that’s inaccurate”, despite 95% of reviews having identical messages. So, what has changed at FSNS since 2010? Not much. For starters, most of the positive reviews regarding FSNS you see were written by management. They were instructed by corporate to do so and has been pointed out by others. The main reason employees stay longer than 6 months is because they cannot find employment elsewhere. Pay is laughable across all levels. High responsibility and workload for fast food level pay. Starting pay is $13-14 an hour for a college graduate with 4-year degree, ~$26,000 a year before tax. *Notice even the positive reviews mention low pay* Raises are a joke. You can work here 3 years and make $3 more per hour than when you were hired. ~$32,000/year. Chronically understaffed across all shifts and departments. By far the biggest issue with working here. This isn't due to lack of employees either. Constantly behind on work due to improper staffing. (corporate policy of “Tests per Person” which was never attainable during my 4 years at FSNS) They will work you into the ground while you do the job of two people, and then have the audacity to ask why people have overtime. If someone calls in, they are rarely replaced. That means extra work that day and staying late. Long hours - 12+ hour days with no lunch break is common. Overnight shifts earn the same pay as day shift. The CEO refuses to change this policy. Salary workers are heavily exploited. 65+ hour weeks are common and encouraged. I have personally heard the lab manager tell a salary employee that they are expected to work AT LEAST 55 hours a week. Turnover rate is bad. No weekends/holidays off – usually. This can be expected though as this is how food safety labs work in general. Still, something to consider, however. No work/life balance. No regular shifts – again should be expected with this line of work Your shift can and will change frequently due to turnover rate. Benefits are some of the worst I have seen in a professional setting. Seriously. Someone in the lab I worked at developed asthma from lack of ventilation from the chemicals that are used to make media. ‘Open door policy’ backfires frequently. Company loves to nickel and dime and went as far as locking the thermostat box because we were wasting too much money on being comfortable. Look up the FSNS lawsuit about refusing to pay their employees overtime. The best joke I have ever heard is that FSNS strives to create a culture that values and appreciates their employees.

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Glassdoor has 445 Food Safety Net Services reviews submitted anonymously by Food Safety Net Services employees. Read employee reviews and ratings on Glassdoor to decide if Food Safety Net Services is right for you.