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Food Safety Net Services

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Food Safety Net Services reviews

2.3

16% would recommend to a friend

(427 total reviews)

John W. Bellinger and Amanda Bosse

25% approve of CEO

15% positive business outlook

Food Safety Net Services has an employee rating of 2.3 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Food Safety Net Services employee rating is 34% below average for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

427 reviews
1.0
Feb 22, 2020
Recommend
CEO approval
Business Outlook

Pros

The only benefits you will find for working at FSNS IT are different areas you will gain experience in. Since the department is run extremely lean, expect to gain experience in infrastructure, networking, database, reporting, ETL, as well as helpdesk. You can be exposed to many technologies to keep your skills sharp. Education is highly encouraged at FSNS, and tuition reimbursement is available. You will generally like the people you are working with if you enjoy a team dynamic.

Cons

- You will be hired for one specific reason, but be reduced down to a task worker. I started with FSNS 4 years ago as a System Admin. When I started working, I was essentially help desk. Soon I was given more System Admin level projects to work on, while still being required to work the help desk. When I accepted the Buisiness Intelligence Role, I was still required to work help desk and Sys Admin work. - You will be put in a horrendous On-Call rotation. Expect to receive an average of 10 calls a week. FSNS is a 24x7 shop and the IT department provides basic end user troubleshooting to 17 (and growing) locations. You can expect to be called because someone doesn't know how to perform their job function and have been told to call the IT department. - Always changing priorities, with no clear sense of direction. - Extreme lack of personnel. Everyone has to work much harder because there is no sense of urgency in adding additional staff, or to replace staff that has left/been terminated. - Upper management will micro manage everything you do, and still find a way to tell you that you are the reason something went wrong. - There is no IT acceptable use policy, and users are not held to any standards. - IT is not perceived well in this company. Because of the lack of resources and frequent downtime/application issues, IT has a reputation of not being competent. - The company is growing its business steadily year over year, but seems unable to invest appropriately in their corporate staff. It feels like "Do more with less" - Management likes to prey on those that are entry level who don't know how corporations work. Companies that want to succeed know that you have to staff appropriately, and treat employees right. Do NOT let them convince you that corporations run this way, they DO NOT.

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Food Safety Net Services Response
6y
I hope you will consider removing this post. You have been afforded every possible opportunity to stay with FSNS as well as various venues to voice your concerns. I have viewed your exit interview, I have knowledge of various conversations with members of the HR Team and other leaders to include the owner of the company. I also have a copy of the document you prepared. I have had discussions with the owner and CEO in regard to your concerns. I am not sure social media posts are a good vehicle to further get your point across. I am personally committed to look into your concerns. You are someone who has been highly regarded – the company has worked with you on many different fronts – both personal and professional to include time away from work/assistance, increased skills, responsibilities, growth and pay. In fact, you stated the following in the following in your recent communication: “FSNS has been a great entry into IT. From my perspective I wouldn’t be where I am today without this job.” Yes, we are a customer focused, 24/7 business. At the same time we are also an employee focused business, hence your ability to gain assistance at all levels of the organization up to our leaders and owners. In the time you have been here you have seen significant change and more change is coming to further build the business and the IT Team. There is no “pretending” in regard to dealing with issues, building the business, building the IT Team or the level of service needed for our customers. I hope your new role meets your every expectation. You are welcome to reach out to me directly – I know that you have all of my information. Bob Cox, SVP, HR
1.0
Feb 8, 2020

Run

Recommend
CEO approval
Business Outlook

Pros

At least you get Monday’s off to schedule appts, or other job interviews

Cons

Long hours, underpaid, short staffed, unappreciated, CEO and management

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Food Safety Net Services Response
6y
It is unfortunate to hear your concerns. We continue to look into issues brought forward and address them quickly. I hope that you have engaged in a discussion with your managers already or please consider stopping by to visit with me or a member of the HR Team. Our goal is to make continued improvements and create a culture where everyone is valued and appreciated. Bob Cox - SVP, HR
1.0
Feb 3, 2020

life at FSNS

Recommend
CEO approval
Business Outlook

Pros

food every now and then

Cons

everything. working hours are long managment is horrable a lot of favoritism

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Food Safety Net Services Response
6y
Dear Air Force Pilot: Thank you for taking the time to give feedback. My hope is that you shared your concerns with the SAT Management Team before you departed/went into the Air Force (?) Yes, we are a 24/7 business so that we can properly service our customers and keep food safe. Hours can be long to include overtime pay for technicians, etc. I will share your comments with the SAT Leadership team. I would encourage you to reach out to me directly so that I can better address them. Without our employees we would not be able to build and sustain a great business. There is a strong emphasis on developing people and growing their careers. We continue to create a culture where our employees are happy, engaged, empowered, challenged and valued. Bob Cox, SVP of HR
Viewing 211 - 213 of 427 Reviews

Glassdoor has 445 Food Safety Net Services reviews submitted anonymously by Food Safety Net Services employees. Read employee reviews and ratings on Glassdoor to decide if Food Safety Net Services is right for you.