Forrester reviews

2.8

35% would recommend to a friend

(1,730 total reviews)
avatar

George F. Colony

24% approve of CEO

22% positive business outlook

Forrester has an employee rating of 2.8 out of 5 stars, based on 1,730 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forrester employee rating is 20% below average for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Dec 17, 2023
Recommend
CEO approval
Business Outlook

Pros

None. Read previous reviews. There are zero pros to working here

Cons

Lower than average industry pay, zero diversity, outdated tech stack, no career growth, excessive churn, zero way to prove roi to clients. If you work in saas this is the last place I’d ever recommend. You’re not selling a product whatsoever. You’re selling PR and publishing. Forrester tries desperately to position itself as a tech company. It’s nothing more than a glorified marketing/PR agency stuck in 1995.

1.0
Jun 29, 2023
Recommend
CEO approval
Business Outlook

Pros

There are very, if any pros to working here. I guess there are some great people you might meet along the way

Cons

The most disgusting, demoralizing, dehumanizing and unprofessional experience of my entire life. Forrester has zero ethics and it's reflected from the top down. My manager was utterly useless, disgusting, uncaring and horrible. There is no training to get started. If you've ever seen the Spongebob Krusty Krab training videos - this is exactly the same. My mind was BLOWN that a billion dollar publicly traded company has "training" videos that does nothing but repeat on a loop "Bold at Work". When you're handed your book of business you're told to exceed or you'll be fired. There is no career path or outline for success or promotions. Just CV CV CV! Sales "management" will send 20 different PPT and Excel workbooks with direction to get to goal. 90% of the words are all spelled incorrectly and they all repeat the same thing in a slightly different take. Hot take: if you cannot differentiate you/your/you're/to/too/two you shoudn't be allowed to hold an executive title. As many other have mentioned, there is a shocking lack of diversity, and managing a Dunkin Donuts pays a lot more. I know. I saw the DD ad.

2.0
Jun 19, 2023

Needs a return to empathy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people (below the executive team level) and the clients - both are world-class. There exist incredible analysts, consultants, data scientists, sales and service team members, events specialists, and support teams - many with strong managers. The brand still holds huge value (now mostly untapped) and can still mean something.

Cons

The company has lost its way over the past two years with a sole focus on inane metrics over people and guardrails on how to serve clients. As well, a poorly redesigned product and sales model are now being forced on clients in the company's continued attempt to mimic Gartner rather than make something different, unique and new. The culture that was once such a powerful positive force no longer exists as the executive team fails to lead.

Viewing 52 - 54 of 1,730 Reviews

Glassdoor has 1,797 Forrester reviews submitted anonymously by Forrester employees. Read employee reviews and ratings on Glassdoor to decide if Forrester is right for you.