Forrester reviews

2.8

35% would recommend to a friend

(1,730 total reviews)
avatar

George F. Colony

24% approve of CEO

22% positive business outlook

Forrester has an employee rating of 2.8 out of 5 stars, based on 1,730 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forrester employee rating is 20% below average for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jul 19, 2023
Recommend
CEO approval
Business Outlook

Pros

- Smart people and occasionally interesting work. - Good middle management - OK benefits

Cons

I've been here 10 years and it used to be a place that I would recommend to everyone I know. In the last year the idea of doing that has become laughable. The company runs on the whims of the CEO and is completely imploding. Do *not* work here. Employee Experience: Upper management seems to be actively working against its workforce. After loudly claiming to the world how ahead of our peers we were in 2021 by instituting "work from anywhere", management has decided to force employees back into the office with no justification. They claim they have data saying employees want this yet have never presented a single number. They attempt to cite our own research but it doesn't actually back up their decisions in the way they claim. They have done all this in an aggressive, combative and completely tone-deaf manner - chastising employees for disagreeing and gaslighting them by saying this was their choice. Strategy: The company is rapidly failing from a business perspective as well. There have been multiple rounds of layoffs in the past 6 months and things have only gotten worse. Upper management (seemingly mainly the CEO) has tunnel vision on a single strategy that they refuse to deviate from in any way despite the glaring signs that it isn't working. All signs point to this being a symptom of our CEO being unwilling to admit a mistake and change course. The company has always revolved around his ego but this has only gotten worse recently. He is known for firing any executive who pushes back on him too hard so he never has to face any challenges. His strategy is never the problem, its some never ending list of excuses (interest rates/economy, war in Ukraine, brexit, employees not being in the office enough...etc) Compensation: Pay has always been bad here. Below industry standard. They used to get away with it because it was a great place to work but now we're bleeding talent. DEI: An incredibly white office place. There have been some efforts to make changes to this but they've generally been somewhat suppressed by management.

1.0
Jun 6, 2023
Recommend
CEO approval
Business Outlook

Pros

That was in the distant past... All the 5 star reviews you are reading are from NPCs who have to show their loyalty to a place that would lay them off without blinking or thinking twice about it.

Cons

I really am annoyed by the level of incompetence by all levels of management, especially at the exec level. This trickles down to the rest sadly and creates an atmosphere of fake smiles and disingenuous the likes of which I've never experienced before. There are some amazing people who work here but they are sprinkled in amongst a sea of NPCs and tryhards who have no concept of what work life balance is outside of Forrester. I can't speak for all functions but overworked and underpaid is 100% a real issue here. Don't believe me? Read all the other reviews that basically state the same exact thing over and over again. Constant changes and pivots to adopt new processes only to change things in a few months amidst keeping up with an egregious workload all while the business increases their price point significantly and pivots away from products that work in the MIDDLE of an economic downturn. What are you doing?! Of course in time things will be fine, but at the cost of your greatest asset - your workforce, really?? Morale is horrible and people are just too 'busy' to be human and really care. Not a good place to work. Folks that have been here for a long time live in some sort of hazy illusion that they're safe - you're not. As proven by the last round of layoffs. I wish I had a better experience to share and hope to revise this review one day if things turn around. I fully expect to see more reduction in workforce later this year/into 2024. Best to update your resume and network some in the meantime. If you're reading this and are thinking about applying, simply don't.

1.0
May 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Once a great brand, not as powerful as Gartner, but once had a voice with the marketplace

Cons

Shallow research, inability to connect with real customer issues and treatment of employees

Viewing 19 - 21 of 1,730 Reviews

Glassdoor has 1,797 Forrester reviews submitted anonymously by Forrester employees. Read employee reviews and ratings on Glassdoor to decide if Forrester is right for you.