Is Fortinet a good company to work for as a TAC Support Engineer?

TAC Support Engineer professionals working at Fortinet have rated their employer with 3.4 out of 5 stars in 101 Glassdoor reviews. This is a lower than average score with the overall rating of Fortinet employees being 3.9 out of 5 stars. Search open TAC Support Engineer Jobs at Fortinet now and start preparing for your job interview by browsing frequently asked TAC Support Engineer interview questions at Fortinet .

Does Fortinet pay TAC Support Engineer employees well?

TAC Support Engineer professionals rate their compensation and benefits at Fortinet with 3.5 out of 5 stars based on 101 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about TAC Support Engineer salaries at Fortinet.

How happy are TAC Support Engineer professionals working at Fortinet?

61% of TAC Support Engineer employees at Fortinet would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. TAC Support Engineer professionals have also rated Fortinet with a 3.5 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.5 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Fortinet?

Systems Engineer (201) , Technical Support Engineer (162) , Software Engineer (101) , TAC Engineer (98) , Major Account Manager (86) , Account Manager (55) , Software Developer (54) , Business Development Representative (BDR) (51) , Senior Software Engineer (42) , Inside Sales Representative (39) , Regional Account Manager (39) , Sales (39) , Software QA Engineer (35) , Channel Account Manager (28) , Manager (25)

What are the pros of working at Fortinet according to real employee reviews?

"Good work life balance and relax" ((in 185 reviews)); "Great culture where you can be yourself and are accepted within the community with respect and kindness." ((in 145 reviews)); "Great people to work with" ((in 136 reviews)); "4) Good salary and Stocks" ((in 124 reviews)); "Very flexible and provide good benefits" ((in 123 reviews))

What are the cons of working at Fortinet according to real employee reviews?

"Poor management and they don't take care of the employees" ((in 124 reviews)); "It's not that the managers in the sales regions are bad leaders, they're just powerless and afraid." ((in 42 reviews)); "Leadership at the VP level and up is poor.... You'll be amazed at how much and how little requires CEO/CTO/CFO approval." ((in 30 reviews)); "no training at all" ((in 28 reviews)); "You will be gaslighted and bullied by upper management." ((in 15 reviews))

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Fortinet

Fortinet TAC Support Engineer reviews

3.4

61% would recommend to a friend

(101 total reviews)

Ken Xie

67% approve of CEO

88% positive business outlook

Ratings by category

3.7

Career opportunities

3.5

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Diversity & inclusion

3.3

Senior management

TAC Support Engineer employees have rated Fortinet with 3.4 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most TAC Support Engineer professionals have a good working experience there. Fortinet is rated in line with the average (within 1 standard deviation) by TAC Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

1.0

Mar 13, 2025

Don't work here

Tac engineer

Recommend

CEO approval

Business Outlook

Pros

Salary on time, it's on 30th of the month

Cons

-Low management skills -no career or persoanl deveopment -lack connectivity between the branch and the company -What matters is that you close the ticket and get 5 stars, no matter how professional you are or the solution you provide, it's all about numbers. - It's a call center job - Always disappointing news, nothing promising a better future - As employees, you have to say YES unless you will be considered against management. - When you complain about something, the management will say they've considered it, but nothing will change.

2.0

Feb 17, 2025

Engineering led company

Tac engineer

Recommend

CEO approval

Business Outlook

Pros

You can be under performing and still hang around

Cons

Unable to move Engineering to improve quality of software, hold people accountable to outcomes

5.0

Feb 6, 2025

Good Enviroment

Tac engineer

Recommend

CEO approval

Business Outlook

Pros

Good Environment, Growing Business Kind and polite Management

Cons

Overload, Short SLA adjust time

Viewing 10 - 12 of 101 Reviews

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Fortinet TAC Support Engineer reviews

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Don't work here

Engineering led company

Good Enviroment

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