Fortinet TAC Support Engineer reviews

3.4

61% would recommend to a friend

(101 total reviews)
avatar

Ken Xie

67% approve of CEO

88% positive business outlook

TAC Support Engineer employees have rated Fortinet with 3.4 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most TAC Support Engineer professionals have a good working experience there. Fortinet is rated in line with the average (within 1 standard deviation) by TAC Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

101 reviews
5.0
Dec 18, 2024
Recommend
CEO approval
Business Outlook

Pros

This is a 5-star organization with excellent potential and some outstanding leaders. The organization also offers excellent pay, great learning opportunities, and fantastic benefits, making it a great place to build a career. The company has some outstanding leaders who strive to create a balanced and supportive environment. The TAC Director (Robin), for example, does an excellent job managing the team and shielding them from unnecessary interference, ensuring the department remains focused on its goals.

Cons

The lack of diversity in the TAC department makes it challenging for engineers from different backgrounds to feel included. A significant number of engineers come from the same ethnicity, which creates an imbalance that’s tough to navigate. Canadian HR is a major weak point. It’s puzzling how Fortinet is recognized as a top workplace in the U.S., yet doesn’t achieve the same status in Canada, where it was founded. This clearly points to serious issues within the Canadian HR team. HR management seems overly influenced by a specific group of people, which stifles diversity and fosters internal politics, damaging the company’s culture. It feels like the power has been handed one sided unfortunately.

4.0
Nov 6, 2024

Good overall

Recommend
CEO approval
Business Outlook

Pros

Nice workplace and team has a good quality.

Cons

Applying to other positions should be more easy.

5.0
Oct 22, 2024
Recommend
CEO approval
Business Outlook

Pros

good shift allowance , get comp off + comp pay for working on weekends

Cons

sometimes work load will be there

Viewing 13 - 15 of 101 Reviews

Glassdoor has 3,343 Fortinet reviews submitted anonymously by Fortinet employees. Read employee reviews and ratings on Glassdoor to decide if Fortinet is right for you.