Does Forward Air pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Air employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Forward Air. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Forward Air?

30% of Forward Air employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Air 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Forward Air?

Dispatcher (14) , Dock Worker (14) , Customer Service Representative (13) , Manager (12) , Account Manager (10) , Cargo Handler (10) , Forklift Operator (10) , Class A Truck Driver (9) , Truck Driver (8) , Operations Manager (7) , Dock Supervisor (6) , Terminal Manager (6) , Operations Supervisor (5) , Owner Operator (5) , Supervisor (5)

What are the pros of working at Forward Air according to real employee reviews?

"Decent pay and schedule options" ((in 31 reviews)); "Benefits are good." ((in 16 reviews)); "Coworkers are friendly and they will train you." ((in 11 reviews)); "good work environment" ((in 6 reviews)); "the money is good money and job is structured." ((in 5 reviews))

What are the cons of working at Forward Air according to real employee reviews?

"Bad management and no structured" ((in 32 reviews)); "Upper management seems disconnected and doesn't work with the people before making adjustments" ((in 11 reviews)); "No raise since switch to salary..." ((in 9 reviews)); "Clear favoritism." ((in 8 reviews)); "No training for outside folks." ((in 7 reviews))

What are employees saying about Forward Air layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Air layoffs and their outlook for job security at Forward Air in 2026.

What are the top reviewed Forward Air locations?

Groveport , Columbus , Chicago , Atlanta , Dallas , Grand Rapids , Greeneville , Irving , Des Plaines , Memphis , Elk Grove Village , Phoenix , South Bend , Denver , Louisville , Charlotte , Houston , San Antonio , Forest Park , Kansas City , Indianapolis , Los Angeles , Seattle , Jacksonville , Weston , Salt Lake City , Richmond , Tulsa , Greensboro , Euless

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Forward Air

Forward Air reviews

2.6

30% would recommend to a friend

(424 total reviews)

Shawn Stewart

11% approve of CEO

24% positive business outlook

Ratings by category

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Diversity & inclusion

2.3

Senior management

2.3

Career opportunities

2.2

Culture & values

Forward Air has an employee rating of 2.6 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forward Air employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

424 reviews

5.0

Feb 9, 2016

Operations Clerk

Operations clerk

Recommend

CEO approval

Business Outlook

Pros

Top leaders in the industry. Modern day technology. Fast growing and fast paced. Constantly evolving to stay in the rankings.

Cons

Working out the merging kinks. Allowing some of the previous top preformers fall through the craks.

3.0

Jan 19, 2016

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Friendly work environment with great growth potential.

Cons

Underpaid with management limitations. Severely over worked staff with many income growth restrictions.

1.0

Jan 10, 2016

suck

Contractor truck owner

Recommend

CEO approval

Business Outlook

Pros

none do not work for them.

Cons

none there are no cons for this job.

Viewing 388 - 390 of 424 Reviews

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