Does Forward Air pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Air employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Forward Air. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Forward Air?

30% of Forward Air employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Air 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Forward Air?

Dispatcher (14) , Dock Worker (14) , Customer Service Representative (13) , Manager (12) , Account Manager (10) , Cargo Handler (10) , Forklift Operator (10) , Class A Truck Driver (9) , Truck Driver (8) , Operations Manager (7) , Dock Supervisor (6) , Terminal Manager (6) , Operations Supervisor (5) , Owner Operator (5) , Supervisor (5)

What are the pros of working at Forward Air according to real employee reviews?

"Decent pay and schedule options" ((in 31 reviews)); "Benefits are good." ((in 16 reviews)); "Coworkers are friendly and they will train you." ((in 11 reviews)); "good work environment" ((in 6 reviews)); "the money is good money and job is structured." ((in 5 reviews))

What are the cons of working at Forward Air according to real employee reviews?

"Bad management and no structured" ((in 32 reviews)); "Upper management seems disconnected and doesn't work with the people before making adjustments" ((in 11 reviews)); "No raise since switch to salary..." ((in 9 reviews)); "Clear favoritism." ((in 8 reviews)); "No training for outside folks." ((in 7 reviews))

What are employees saying about Forward Air layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Air layoffs and their outlook for job security at Forward Air in 2026.

What are the top reviewed Forward Air locations?

Groveport , Columbus , Chicago , Atlanta , Dallas , Grand Rapids , Greeneville , Irving , Des Plaines , Memphis , Elk Grove Village , Phoenix , South Bend , Denver , Louisville , Charlotte , Houston , San Antonio , Forest Park , Kansas City , Indianapolis , Los Angeles , Seattle , Jacksonville , Weston , Salt Lake City , Richmond , Tulsa , Greensboro , Euless

Skip to content Skip to footer

Notifications

Forward Air

Forward Air reviews

2.6

30% would recommend to a friend

(424 total reviews)

Shawn Stewart

11% approve of CEO

24% positive business outlook

Ratings by category

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Diversity & inclusion

2.3

Senior management

2.3

Career opportunities

2.2

Culture & values

Forward Air has an employee rating of 2.6 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forward Air employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

424 reviews

3.0

Dec 22, 2015

dock woker

Dockworker

Recommend

CEO approval

Business Outlook

Pros

it have lots of opportunity to move up in the company if you truly believe

Cons

you may not get the (40) hours per work shift

3.0

Oct 29, 2015

Customer Service

Customer service

Recommend

CEO approval

Business Outlook

Pros

Family oriented, flexible hours, easy going office staff

Cons

bad benefits, no raise in 3 years, does not value their employees

2.0

Oct 25, 2015

Busy,Busy,Busy

Forklift operator

Recommend

CEO approval

Business Outlook

Pros

when its Busy, Its Busy, Plenty of work to be done, but when it slows, Yeah, it slows down,its dead.

Cons

down time drags, busy times are certainly crazy at times, can get overloaded fast, could pay a little better considering the workloads are fast paced

Viewing 391 - 393 of 424 Reviews

Top companies for "Compensation and Benefits" near you

Total Quality Logistics

4.1★Compensation & Benefits

XPO

3.8★Compensation & Benefits

DHL Express

3.8★Compensation & Benefits

FedEx Freight

3.9★Compensation & Benefits

Jobs at Forward Air

Carrier Sales Representative - Intermodal

Import Coordinator - Air

Customer Relations Coordinator