Does Forward Air pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Air employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Forward Air. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Forward Air?

30% of Forward Air employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Air 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Forward Air?

Dispatcher (14) , Dock Worker (14) , Customer Service Representative (13) , Manager (12) , Account Manager (10) , Cargo Handler (10) , Forklift Operator (10) , Class A Truck Driver (9) , Truck Driver (8) , Operations Manager (7) , Dock Supervisor (6) , Terminal Manager (6) , Operations Supervisor (5) , Owner Operator (5) , Supervisor (5)

What are the pros of working at Forward Air according to real employee reviews?

"Decent pay and schedule options" ((in 27 reviews)); "Good benefits and pto revamp." ((in 22 reviews)); "Coworkers are friendly and they will train you." ((in 11 reviews)); "Easy to get time off when you need to." ((in 6 reviews)); "good work environment" ((in 5 reviews))

What are the cons of working at Forward Air according to real employee reviews?

"Bad management and no structured" ((in 31 reviews)); "No training for outside folks." ((in 11 reviews)); "Upper management seems disconnected and doesn't work with the people before making adjustments" ((in 11 reviews)); "Lack of Leadership" ((in 8 reviews)); "No raise since switch to salary..." ((in 8 reviews))

What are employees saying about Forward Air layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Air layoffs and their outlook for job security at Forward Air in 2026.

What are the top reviewed Forward Air locations?

Groveport , Columbus , Chicago , Atlanta , Dallas , Grand Rapids , Greeneville , Irving , Des Plaines , Memphis , Elk Grove Village , Phoenix , South Bend , Denver , Louisville , Charlotte , Houston , San Antonio , Forest Park , Kansas City , Indianapolis , Los Angeles , Seattle , Jacksonville , Weston , Salt Lake City , Richmond , Tulsa , Greensboro , Euless

Forward Air reviews

2.6

30% would recommend to a friend

(424 total reviews)

Shawn Stewart

11% approve of CEO

24% positive business outlook

Ratings by category

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Diversity & inclusion

2.3

Senior management

2.3

Career opportunities

2.2

Culture & values

Forward Air has an employee rating of 2.6 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forward Air employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

424 reviews

1.0

Apr 20, 2015

Get ready to be a tool!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growing company. Decent pay and overtime is available. Apparently you can fart if you desire and smack your co-workers in the back of the head. Plus, you are encouraged to ignore phone calls.

Cons

They do not invest in employees. The drivers, who are the backbone of the company, are treated like dirt. You are a number, not a name, and be ready to be treated worse if you speak up or try to speak to the powers that be for any reason. You are tool, not "part" of a company.

5.0

Mar 14, 2015

Dynamic, growing company well position for continued growth and future success. Top-notch senior management.

Asm (area sales manager)

Recommend

CEO approval

Business Outlook

Pros

Solid pay with very good benefits and incentive programs; good opportunity to move up within the organization as they continue to grow; top-notch, seasoned middle and senior management professionals who provide an opportunity for employees to learn and develop as professionals. Great culture and great people.

Cons

One of the FA mantra's is "Work hard, play hard; but work always comes first" As a FA employee you will have good opportunity to go above and beyond and advance within the company, but be prepared to work long hours and pay your dues to the company first as that is how the leaders of the company got to where they are today: with many years of hard work beginning at the ground level. For some this could be a con for the work/life balance, but for others this is a positive as each employee will have the opportunity to decide and be in control of their own success with this company.

1.0

Mar 6, 2015

Terrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits were about the only thing I could say that was a positive. Other than that, there were very few bright spots.

Cons

Management was more concerned with advancing the friends they had in high school than the people that actually knew how to do the job.

Viewing 400 - 402 of 424 Reviews

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Forward Air

Forward Air reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Get ready to be a tool!

Dynamic, growing company well position for continued growth and future success. Top-notch senior management.

Terrible

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