Forward Air reviews

2.6

30% would recommend to a friend

(424 total reviews)
avatar

Shawn Stewart

11% approve of CEO

24% positive business outlook

Forward Air has an employee rating of 2.6 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forward Air employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

424 reviews
1.0
Jul 28, 2015

Terrible to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

weekly pay, shift worked great with school

Cons

where to start ... the office staff never progressed mentally past being in high school and they are the generation that was bullying before it was illegal. Middle management sees this & does not care or intervene. In South Bend, the women were racist to the point of making one woman so miserable, she did not want to be involved with the company so she quit without giving notice. They yell and scream at drivers, terminal managers & CUSTOMERS and are beyond unprofessional and nasty human-beings. the office employees are not friendly or kind people (in South Bend)... there is more but do not want to give myself away, in case any of them still know my contact info & will harass me. And the business outlook is poor because the books were padded to not show the thievery by upper management to allow for a profitable sale! BAD EMPLOYEES at this location!!!! they do not treat employees well at all, if I could give negative stars, I would.

2.0
Jul 7, 2015

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a proactive company as they have acquired a decent amount of other companies, and there is room opportunity for growth. Especially for someone is interested and possess passion for the trucking/transportation industry.

Cons

Forward Air should develop a core values, core values are essential for the brand(s), employees, customers and overall culture. How can an organization truly be represented and true to “their” essence, without core values?

3.0
Jun 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits, flexible schedule. Great training, there's really not much else to say about this company. They don't respect employees well

Cons

Management work for warehouse worker pay. Lack of employee recognition, lack of management support one mistake and it ruins your career

Viewing 397 - 399 of 424 Reviews

Glassdoor has 455 Forward Air reviews submitted anonymously by Forward Air employees. Read employee reviews and ratings on Glassdoor to decide if Forward Air is right for you.