Forward Air reviews

2.6

30% would recommend to a friend

(424 total reviews)
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Shawn Stewart

11% approve of CEO

24% positive business outlook

Forward Air has an employee rating of 2.6 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forward Air employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

424 reviews
1.0
Jan 1, 2014

Minor league company

Recommend
CEO approval
Business Outlook

Pros

You are paid weekly, have decent benefits, and have the option to purchase stock after a year at a discount. Your insurance is good for a month if you leave around the first of the month. If you leave close to the end, you lose it at the end of the month. So, if you are planning on leaving, do it at the 1st of the month.

Cons

This is for the Solutions side. If you are interested in working here, run in the opposite direction. Upper management has no clue about ethics, integrity, or conflict resolution. The operations are filthy, (graveyard of trucks, broken toilets, and piles of broken pallets) and the company only wants non degree types for management. No training for outside folks. One poster had mentioned that FAS was using non-English workers. This is true in the east as they can save on labor costs. Bottom line is all that counts, even if it means lying to the customers. The company is not willing to fix the underlying problems nor will they want you to point them out. By the way, drivers, no pay increases for you. Contractors, you can get termed for the simplest thing without warning or appeal. An employee's job is never safe, and don't think that you are new that they will not make you a scapegoat for uncovering massive failures. There is no support staff, the support functions are performed by Freight employees who do not care about Solutions for the most part. The company as a whole is more focused on the Freight side then Solutions. Overall, the majority of the people working for FAS are miserable working here. I wished I never came here.

1.0
Dec 21, 2013

Use and abuse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only good thing is that there are good loyal dock workers besides all the abuse. They stay besides all the threats of being fired.

Cons

Have in their own laws management cannot curse to employees ,yet cursing is in almost every sentence and employees are constantly getting put down and disrespected. A night supervisor curses out customers and drivers, i wouldn't be surprised if those drivers come back and go postal because of him. Human resource does nothing to help it goes in one ear and out the other

1.0
Nov 12, 2013

Job has no potential!!!

Recommend
CEO approval
Business Outlook

Pros

the Benifits and the pay

Cons

The dock manager is a moron.He puts all his family and friends in positions of power.He treats the dockmen like garbage and has no compassion for anything that goes on in someones life!

Viewing 412 - 414 of 424 Reviews

Glassdoor has 455 Forward Air reviews submitted anonymously by Forward Air employees. Read employee reviews and ratings on Glassdoor to decide if Forward Air is right for you.