Does Forward Air pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Air employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Forward Air. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Forward Air?

30% of Forward Air employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Air 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Forward Air?

Dispatcher (14) , Dock Worker (14) , Customer Service Representative (13) , Manager (12) , Account Manager (10) , Cargo Handler (10) , Forklift Operator (10) , Class A Truck Driver (9) , Truck Driver (8) , Operations Manager (7) , Dock Supervisor (6) , Terminal Manager (6) , Operations Supervisor (5) , Owner Operator (5) , Supervisor (5)

What are the pros of working at Forward Air according to real employee reviews?

"Decent pay and schedule options" ((in 27 reviews)); "Good benefits and pto revamp." ((in 22 reviews)); "Coworkers are friendly and they will train you." ((in 11 reviews)); "Easy to get time off when you need to." ((in 6 reviews)); "good work environment" ((in 5 reviews))

What are the cons of working at Forward Air according to real employee reviews?

"Bad management and no structured" ((in 31 reviews)); "No training for outside folks." ((in 11 reviews)); "Upper management seems disconnected and doesn't work with the people before making adjustments" ((in 11 reviews)); "Lack of Leadership" ((in 8 reviews)); "No raise since switch to salary..." ((in 8 reviews))

What are employees saying about Forward Air layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Air layoffs and their outlook for job security at Forward Air in 2026.

What are the top reviewed Forward Air locations?

Groveport , Columbus , Chicago , Atlanta , Dallas , Grand Rapids , Greeneville , Irving , Des Plaines , Memphis , Elk Grove Village , Phoenix , South Bend , Denver , Louisville , Charlotte , Houston , San Antonio , Forest Park , Kansas City , Indianapolis , Los Angeles , Seattle , Jacksonville , Weston , Salt Lake City , Richmond , Tulsa , Greensboro , Euless

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Forward Air

Forward Air reviews

2.6

30% would recommend to a friend

(424 total reviews)

Shawn Stewart

11% approve of CEO

24% positive business outlook

Ratings by category

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Diversity & inclusion

2.3

Senior management

2.3

Career opportunities

2.2

Culture & values

Forward Air has an employee rating of 2.6 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forward Air employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

424 reviews

1.0

Sep 26, 2013

Not a good place to work.

Warehouse

Recommend

CEO approval

Business Outlook

Pros

Pays weekly, thats hire anyone with a bad background.

Cons

1. Baltimore location is or has fired all americans and want only latins 2. No way to move up; only hire out siders. 3. Base your speed off a computer not; the facts of looking for miss routes.

5.0

Sep 24, 2013

It was an new and excellent experience

Cargo handler

Recommend

CEO approval

Business Outlook

Pros

great pay and flexible schedule

Cons

a lot of people didn't do the job assigned to them

1.0

Jun 25, 2013

Excellent work conditions and a great team to be a pert of all being ruined by corporate greed

Dockworker

Recommend

CEO approval

Business Outlook

Pros

Such a great atmosphere Always a positive energy in the air along with a good vibe which makes the work day go so much smoother and its rare to see that in a warehouse environment

Cons

Supervisors are so quick to point out the little things that need improvement, that's because the more important things like load factor and cut off times for certain destinations have never been a problem, and when we ask for a raise they never give us a straight answer. I don't mind going another year without a raise all I'm asking for is an explanation on why raises won't be given this year. We deserve that much at least

Viewing 415 - 417 of 424 Reviews

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Jobs at Forward Air

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Freight Handler Forklift Operator-2nd Shift