Does Forward Air pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Air employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Forward Air. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Forward Air?

30% of Forward Air employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Air 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Forward Air?

Dispatcher (14) , Dock Worker (14) , Customer Service Representative (13) , Manager (12) , Account Manager (10) , Cargo Handler (10) , Forklift Operator (10) , Class A Truck Driver (9) , Truck Driver (8) , Operations Manager (7) , Dock Supervisor (6) , Terminal Manager (6) , Operations Supervisor (5) , Owner Operator (5) , Supervisor (5)

What are the pros of working at Forward Air according to real employee reviews?

"Good pay and home time" ((in 30 reviews)); "Benefits are good." ((in 17 reviews)); "Coworkers are friendly and they will train you." ((in 11 reviews)); "good work environment" ((in 6 reviews)); "the money is good money and job is structured." ((in 5 reviews))

What are the cons of working at Forward Air according to real employee reviews?

"Bad management and no structured" ((in 29 reviews)); "No training for outside folks." ((in 10 reviews)); "Upper management seems disconnected and doesn't work with the people before making adjustments" ((in 10 reviews)); "Clear favoritism." ((in 7 reviews)); "Manager was lazy and unhelpful." ((in 6 reviews))

What are employees saying about Forward Air layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Air layoffs and their outlook for job security at Forward Air in 2026.

What are the top reviewed Forward Air locations?

Groveport , Columbus , Chicago , Atlanta , Dallas , Grand Rapids , Greeneville , Irving , Des Plaines , Memphis , Elk Grove Village , Phoenix , South Bend , Denver , Louisville , Charlotte , Houston , San Antonio , Forest Park , Kansas City , Indianapolis , Los Angeles , Seattle , Jacksonville , Weston , Salt Lake City , Richmond , Tulsa , Greensboro , Euless

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Forward Air

Forward Air reviews

2.6

30% would recommend to a friend

(424 total reviews)

Shawn Stewart

11% approve of CEO

24% positive business outlook

Ratings by category

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Diversity & inclusion

2.3

Senior management

2.3

Career opportunities

2.2

Culture & values

Forward Air has an employee rating of 2.6 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forward Air employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

424 reviews

1.0

Mar 12, 2026

Stay away

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Schedule wasn't too bad. Biggest pro was leaving that place

Cons

Horrible management. No growth opportunity. Stress levels 1000. No experience needed for hire leading to training many new hires that know nothing. Outdated technology. Harassed over trying to take time off

2.0

Mar 12, 2026

Disparate Treatment & Unethical Practices

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

1.5 out of 3 leaders were decent humans. Not managers, not business men, just humans.

Cons

Disparate treatment/compensation between employees. Lack of financial stewardship, RIFs consistently, 2× a year. HR leader is shady, & perpetuates shady HR practices. Blatant unethical practices.

4.0

Mar 1, 2026

Good company

Acount executive

Recommend

CEO approval

Business Outlook

Pros

Lots of C-Suite changes but for the better.

Cons

Managerial changes also shifting often with another acquisition. Uncertainty.

Viewing 7 - 9 of 424 Reviews

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