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      Forward Financing

      Engaged Employer

      Forward Financing reviews

      4.8

      96% would recommend to a friend

      (288 total reviews)
      avatar

      Jason Mullins

      99% approve of CEO

      97% positive business outlook

      Ratings by demographic groups

      Forward Financing has an employee rating of 4.8 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Forward Financing employee rating is 33% above average for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      288 reviews
      5.0
      Apr 8, 2025

      Good Growth and Chances, but Fast-Paced

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My experience at Forward has been marked by consistent professional development and significant opportunities for advancement, including increased responsibilities and subsequent promotion. The collaborative and engaging team environment fosters a positive workplace culture. The organization maintains a strong emphasis on performance and strategically recruits talented individuals to facilitate continued growth and success. The recent CEO transition has introduced a dynamic leader with a clear vision and relevant experience to scale the company, offering substantial opportunities for ambitious and dedicated employees. Furthermore, the company provides competitive benefits and ample paid time off.

      Cons

      Achieving optimal work-life balance can be challenging at times, particularly when focused on meeting operational goals and objectives. The emphasis on rapid execution and managing multiple concurrent projects can lead to periods of heightened stress and potential fatigue within the organization. Success in this environment necessitates strong time management skills and the capacity to maintain a high level of productivity.

      avatar
      Forward Financing Response
      1y
      Thanks so much for the thoughtful review – we really appreciate you sharing about your Forward journey! We love that you've been able to grow your skills and advance your career here! Providing our team members with learning and growth opportunities is so important to us. It's also great that you enjoy our collaborative and engaging team culture – working with talented people focused on doing great work together definitely makes a big difference. We appreciate you highlighting our competitive benefits and ample PTO, as well. We're so glad that these are meaningful perks for you. And we totally agree - we're excited about the opportunities ahead for the company, too! We hear you on work-life balance sometimes being challenging - it's certainly a fast-paced place with lots happening. We know good time management is key here and are always focused on supporting the team through those busy periods. Thanks again for the wonderful feedback! We genuinely appreciate that you're choosing to grow your career here at Forward.
      5.0
      Apr 7, 2025

      Best Workplace of My Career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve been employed by several companies prior to joining Forward a few years ago, and I can honestly say that this is the most enjoyable and rewarding workplace I’ve experienced. From the truly special culture to the important audience we serve to the way we operate as a company, I feel lucky to be a part of Forward. And with the recent change in CEO, I’m even more optimistic about the trajectory of the company. This is by no means an exhaustive list, but here are some of the main pros of Forward: - Mission-driven – The leadership team talks a lot about the company’s mission – to unlock the capital that fuels small businesses across America. That mission really does seem to be the backdrop of everything we do, and the people who work here really believe in it. It feels genuine, not just rhetoric. - Remote-first – We have an employee choice policy, so employees can choose where they work. I work from home most of the time, but I do go into Boston and work from the office a few times a month. This flexibility is HUGE for me as a working parent. The company also has figured out how to keep the culture going in a remote-first environment…the people and culture team do an awesome job. - Top-down communication – There is frequent, transparent, and contextual information shared from the leadership team with the whole company. We all know how the company is performing, what our goals are, how important projects are progressing, etc. - Approach to feedback – The company takes a very thorough approach to evaluating performance and providing helpful, real feedback on an ongoing basis. People seem to know where they stand. - Flexible / working parent friendly culture – I feel very supported as a working parent. Leadership understands that family comes first, and I have the flexibility I need when kid-related issues pop up.

      Cons

      Forward certainly isn’t perfect, and like any company, there is some downside. - New leadership – There’s always a learning curve when new leadership comes onboard, and we’re experiencing that. There are different expectations, different ways of operating, different ways to communicate, and I think people are still getting used to that. Change is hard, but ultimately I believe this change is for the better. - Taking full advantage of expertise – We have a growing number of non-exec level leaders at the company – Senior Managers, Directors, VPs. It feels like there’s more we could do as a company to tap into this group’s experience and varied skillsets. These folks could collaborate more cross-functionally and learn from each other. - New-ish industry/product – The product we offer is fairly new and most definitely not as widely understood as more traditional financing products, like a small business loan from a bank. This makes it ripe for scrutiny on the legislative and regulatory front. Not exactly a “con” per se, but a reality we need to operate within. - Macroeconomic impact – Because we offer a financial product, our business is susceptible to macroeconomic factors. Although I will say, the leadership team seems to keep an incredibly close eye on the business and the economy to ensure we’re making smart decisions about how to run the company.

      avatar
      Forward Financing Response
      1y
      Wow, thank you so much for taking the time to share such an incredibly thoughtful and detailed review! We're truly honored and thrilled to hear that Forward stands out as your most enjoyable and rewarding workplace so far. It's wonderful to hear that our mission, remote work flexibility, transparent communication, approach to feedback, and supportive culture (especially for working parents!) resonate so strongly with you. We're also happy that you're so optimistic about our company's trajectory - we are, too! We really value your balanced perspective on our evolution as a company. We recognize leadership transitions take adjustment and understand the external challenges of our industry and the economy. We also appreciate your insightful feedback regarding leveraging our leaders' expertise - it's a great point! We're very proud of our leaders at Forward and certainly want their skills and experience to be fully utilized, especially as we continue to grow. Speaking of growth, your advice on maintaining focus, adapting to employee needs, and initiative pacing is incredibly helpful as we evolve. Feedback this detailed and specific is truly invaluable and we're so appreciative of you taking the time to share it with us. Thank you for being such a committed member of the Forward team!
      5.0
      Apr 1, 2025

      High Performing, Driven Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Forward is an amazing place to work if you value a mission-driven, high-performing, and transparent culture. The leadership team is committed to both the success of the business and the people driving it forward. If you’re passionate about making an impact and pushing yourself to grow, this is the place for you. We have truly great leadership, the company has hired some really strong leaders over that six months and I think is setting us up for a lot of growth and success. When companies add more leaders, you end up hearing less from them. The leadership here has increases the avenues to understand what is going on within the business, why things are changing, and make a diligent effort to address head on things top of mind in the company.

      Cons

      Things move quickly and changing often. While it’s an exciting time and change come with growth, it requires adaptability,

      avatar
      Forward Financing Response
      1y
      Thank you so much for taking the time to share about your experience at Forward! We're thrilled that you appreciate our mission-driven culture, commitment to high performance, and transparency. We definitely aim to be a place where team members can make a real impact and push themselves, so we're happy that this has been your experience. It's also fantastic to hear your positive feedback about our leadership team, especially around our efforts to maintain open communication lines as we grow. Knowing that our commitment to both the business and our people comes through clearly really means a lot to us. And you're right about the pace of change – things move quickly here and adaptability is key. We see this as an exciting part of growing, and we're always working to support our teams as things shift and change. Thank you again for your valuable feedback and for being part of the Forward team!
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      ReviewsForward Financing reviews

      Glassdoor has 294 Forward Financing reviews submitted anonymously by Forward Financing employees. Read employee reviews and ratings on Glassdoor to decide if Forward Financing is right for you.