The leadership is really sub-par. They completely micromanage and don't have faith in their teams to actually do their jobs. Oversights is OK, but they have absolutely no faith in the people they hire. They talk about hiring "A Players" (which is a very outdated model that can lead to a lack of diversity), but then they don't trust these A Players to do their jobs. Our most senior leaders in the company are heavily involved in the day to day to the point where junior employees wonder why they are even here.
When the pandemic hit, they had to lay off some employees, and furlough employees. That is hard for any company to go through. But the entire process was very poorly managed. The week after the first round of layoffs, we had a company-wide huddle, where our Event Planner played "Don't Stop Believing" as the introduction to the meeting. It was bizarre.
For those of us that remained post-layoff and furloughs, we were forced to switch into different roles that promised career growth and opportunity. These were roles in completely different areas of the business. However, instead of being growth opportunities, they worked us to the bone and gave us no work life balance. I feel glued to my computer and work 60+ hour weeks. And I'm NOT compensated enough for that.
Before I joined, they talked so much about their product - the Merchant Cash Advance (MCA) and how it came from a desire to help small businesses. The pandemic really showed us that it isn't the case at all. These customers often don't know what they are signing up for and Forward Financing takes advantage of that.
I also don't understand why P&C asks people to fill out Glassdoor reviews. They're anonymous, but then somehow P&C will follow up to "check in" if you completed it. That's why I made my title on here Anonymous. If they are asking people to fill it out, it could be really obvious who it is, and that's why you see so many positive reviews on here.
Honestly, I would not recommend working here. The cons far outweigh the pros.
