Forward Financing reviews

4.8

96% would recommend to a friend

(289 total reviews)
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Jason Mullins

99% approve of CEO

97% positive business outlook

Forward Financing has an employee rating of 4.8 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Forward Financing employee rating is 33% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

289 reviews
5.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

The transparency between leadership and the employees is refreshing. Company wide meetings are hosted monthly, where the leadership team provides company updates and upcoming objectives. These meetings always conclude with a live Q&A with the leadership team. The common theme throughout most of the reviews you will read is Forward's culture. As a remote workplace, the P&C team does an incredible job of creating an environment that keeps employees feeling motivated, engaged, and fulfilled. Within my direct department, all of the managers I have worked with are committed to the growth and success of the individuals on their teams.

Cons

With any fairly new business, there will occasionally be some growing pains, but the leadership team is very quick to address and correct any issues.

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Forward Financing Response
2y
Thank you for sharing your feedback with us! We're so glad you value our regular company Huddles and Town Halls. At Forward, one of our core values is to Keep it Real; transparent and effective communication is at the heart of what we do. We greatly value every member of our team and strive to ensure everyone feels integral to our shared success. We also couldn't agree more that our P&C team is truly incredible! Their efforts in making our workplace the best it can be shine through in everything we do. We're thrilled to know you've felt supported by your managers, that is great to hear! You're right that, like any growing business, at times there are growing pains. However, as we continue to grow, we're committed to addressing challenges collaboratively with our teams. Thank you again for your review and for being a part of the team!
5.0
Apr 30, 2024

Best company that I have worked for in my career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked at Forward for a few years and can honestly say it is the best company that I have worked for in my career! The company cares about the well-being of employees by allowing them to choose where they work best - whether that is from home or the office. They also provide a wellness allowance each month that can be used towards fitness, your home office, or commuting. During my time at Forward, I've had to opportunity to be involved in several different projects and initiatives. Each day at work is different and I feel like I'm constantly evolving and learning new skills.

Cons

Nothing comes to mind at this time.

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Forward Financing Response
2y
Thank you so much for sharing your positive experience working at Forward! We're thrilled to hear that you find our company to be the best in your career journey so far. At Forward, we truly value the well-being of our employees and strive to create a supportive work environment that allows for flexibility and growth. We love to hear that you are taking advantage of our Employee Choice policy and Flex Pass perk. At Forward, we're dedicated to providing opportunities for professional development and growth, and we're thrilled that you feel like you're constantly evolving and learning new skills. Thanks for being a member of the team!
2.0
Apr 5, 2024

A Dispirited Experience: A review of Forward Financing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Teammates, benefits, ability to wfh

Cons

First and foremost, the management at Forward Financing was utterly inept. Decisions were made haphazardly, with no clear strategy or vision. This lack of direction resulted in constant changes and inconsistencies, leaving employees feeling lost and demoralized. Communication within the company was abysmal. Important information was often withheld or disseminated inconsistently, leading to confusion and frustration among team members. The sales tools provided by Forward Financing were below average, to say the least. They were outdated and clunky, making it difficult to effectively do our jobs and achieve sales targets. Technical problems and failures were rampant and had been ignored for years. Despite repeated complaints, management failed to effectively address these issues, leaving employees to struggle with outdated and broken technology. The company’s relationship with business partners was poorly managed, leading to missed opportunities and strained relationships. The HR side of the business breeds the fear of repercussions amongst employees, stifling any semblance of open communication, with employees hesitant to voice their opinions or concerns for fear of retaliation. The lack of transparency and fairness within the company has created a culture of mistrust and unease, making it increasingly difficult to thrive in such a hostile work environment. Overall, the organization was not a healthy environment. I would not recommend joining Forward Financing.

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Forward Financing Response
2y
Thank you for taking the time to leave a review. As a former employee, we are disappointed to learn that you feel this way about your experience. At Forward, one of our core values is to Keep it Real. We strive to be as transparent with our team as possible, providing regular business performance updates and communicating our progress against our short-term and long-term goals in bi-weekly company huddles and quarterly town halls. The management team at Forward often needs to make quick decisions with the information they have and occasionally pivot in order to reach our objectives. As an example last year, the company navigated through ups and downs, but the decisions that were made enabled us to exceed expectations. We wouldn’t have been able to achieve this success without our phenomenal team and leaders. We continue to progress on our technology journey. We have multiple teams and initiatives focused on enhancing our technological capabilities and have recently hired a CTO to help drive our technology growth. Creating an inclusive and welcoming culture is paramount to us, and our People and Culture team works diligently to foster such an environment. We have numerous venues for team members to share both direct and anonymous feedback and our leadership team takes this feedback very seriously. It's because of feedback and our ability to take action on it, that we are able to continue to enhance our organization. Thanks again for sharing your thoughts. We wish you all the best.
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Glassdoor has 295 Forward Financing reviews submitted anonymously by Forward Financing employees. Read employee reviews and ratings on Glassdoor to decide if Forward Financing is right for you.