Does Forward Service Corporation pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Service Corporation employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Forward Service Corporation. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Forward Service Corporation?

67% of Forward Service Corporation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Service Corporation 4.1 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Forward Service Corporation?

Case Manager (34) , Skills Instructor (8) , FSET Case Manager (6) , Team Lead (6) , Team Leader (6) , W-2 Case Manager/FEP (4) , W2 Case Manager/FEP (4) , Career Service Specialist (3) , Job Developer (3) , Outreach Specialist (3) , Program Coordinator (3) , W2 Case Manager (3) , Account Representative (2) , Career Services Specialist (2) , Case Worker (2)

What are the pros of working at Forward Service Corporation according to real employee reviews?

"Great benefits and great attitudes!" ((in 17 reviews)); "Ample PTO and decent pay" ((in 12 reviews)); "I worked with some awesome people" ((in 12 reviews)); "Great PTO" ((in 10 reviews)); "Great work life balance." ((in 9 reviews))

What are the cons of working at Forward Service Corporation according to real employee reviews?

"The management is atrocious." ((in 13 reviews)); "Case Managers are deeply unhappy, and because many of them come to the organization with a profoundly deep sense of service and concern for helping others, they internalize the nasty environment and treatment and think they are doing something wrong." ((in 6 reviews)); "There are is absolutely no training in order for you to be successful in your role." ((in 5 reviews)); "Often made to feel replaceable and undervalued by upper management." ((in 5 reviews)); "Super high expectations....local leadership is very supportive,but Corporate leadership is distant and uninvolved unless there's an issue." ((in 5 reviews))

What are employees saying about Forward Service Corporation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Service Corporation layoffs and their outlook for job security at Forward Service Corporation in 2026.

What are the top reviewed Forward Service Corporation locations?

Madison , Green Bay , Oshkosh , Sheboygan , Jefferson , Fond du Lac , Wisconsin Rapids , Wausau , Rhinelander , Baraboo , Menasha , Portage , Antigo , Mauston , Shawano , Eau Claire , Gillett , Oconto , Beloit , Edgerton , Manitowoc , Milwaukee , Neenah , Winnebago , Platteville , Saint Helen , Madison , Fitchburg , Wautoma Beach , Memphis

Forward Service Corporation reviews

3.8

67% would recommend to a friend

(220 total reviews)

Michelle Szabrowicz

90% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (220 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Forward Service Corporation has an employee rating of 3.8 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forward Service Corporation employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

220 reviews

1.0

Aug 17, 2022

If you're looking for the ideal workplace, keep looking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-I have made some very good friends and met some amazing people along the way

Cons

-You will work harder than you ever have but will receive little recognition -You will be looked over for promotions that you've worked hard for -Corporate/supervisors seem to care very little about the staff's well being -There was also that one time a few years back where they made everyone in the company reapply for their jobs. That was super fun. I didn't get my original job back and then I was told to "be lucky that you still have a job" 🙃

Forward Service Corporation Response

3y

Hello, and thank you for your feedback. I'm sorry to see that this was your experience with us, and I sincerely hope you have found a work environment you enjoy more. While it's difficult to pinpoint here who "some of the management" might be, I want to assure you that we take these reviews seriously. Constructive feedback like this helps us build a more positive and enriching workplace. Best wishes!

1.0

Aug 7, 2022

Never again.

Case manager

Recommend

CEO approval

Business Outlook

Pros

Benefits were pretty good. Friendly co-workers. Off work at 4:30.

Cons

Really did not enjoy my time here at all. I agree with the previous review "these positive reviews must be managers." My direct supervisor was a terrible manager. Scheduled a one-on-one each week and I was shocked if it actually happened and was rarely given the full hour if it did. In fact, the call to put in my two-week notice was conveniently put off 3 days in a row. Pushed off time and time again. To top it all off, I was belittled when I left for not leaving things in perfect condition, but was never trained on a lot of it. The expectations were way too high. Perfection or prepare to be treated as if you are stupid. I think there were several (I mean sevvveralll) people under my manager prior to my hire. I would love to know what my manger did for 40 hours a week, when most weeks not one of those hours was spent working with me. Every single day I felt I was doing something wrong with no one to turn to.

Forward Service Corporation Response

3y

Thank you for taking the time to review. It's hard to read something like this without wanting to learn more about the situation. We work hard to ensure everyone on our team is properly trained and given adequate time with their supervisors. Helping people is what we're all about, so I'm sorry to see that you felt this way. Please know that we take these reviews seriously and truly appreciate your advice. Best wishes.

5.0

Jul 27, 2022

Room for Opportunities

Fset team leader

Recommend

CEO approval

Business Outlook

Pros

FSC offers a very generous PTO and paid holiday benefit. It cares about it's employees and values a work/life balance. FSC encourages growth and promotes within whenever possible.

Cons

FSC doesn't offer sick time, however because of the generous PTO policy and other short-term/long-term benefits, along with FMLA you never have to worry if you need an extended time off

Forward Service Corporation Response

3y

Hello, and thank you for your review. Just to clarify, "sick days" are wrapped together with PTO, to allow more flexibility regarding how you use your time off. We encourage a good work-life balance here, so whether need to use your PTO for health, personal time, vacation, or staycation, it's up to you! Just let your supervisor know as soon as possible if you're sick, and we'll wish you well.

Viewing 61 - 63 of 220 Reviews

Jobs at Forward Service Corporation

Food Share & Employment Training Case Manager

JAG Career Specialist