Does Forward Service Corporation pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Service Corporation employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Forward Service Corporation. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Forward Service Corporation?

67% of Forward Service Corporation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Service Corporation 4.1 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Forward Service Corporation?

Case Manager (34) , Skills Instructor (8) , FSET Case Manager (6) , Team Lead (6) , Team Leader (6) , W-2 Case Manager/FEP (4) , W2 Case Manager/FEP (4) , Career Service Specialist (3) , Job Developer (3) , Outreach Specialist (3) , Program Coordinator (3) , W2 Case Manager (3) , Account Representative (2) , Career Services Specialist (2) , Case Worker (2)

What are the pros of working at Forward Service Corporation according to real employee reviews?

"Great benefits and time off." ((in 16 reviews)); "I worked with some awesome people" ((in 11 reviews)); "PTO is good." ((in 10 reviews)); "• Good Work/Life balance" ((in 9 reviews)); "I had a great supervisor." ((in 6 reviews))

What are the cons of working at Forward Service Corporation according to real employee reviews?

"The management is atrocious." ((in 13 reviews)); "Case Managers are deeply unhappy, and because many of them come to the organization with a profoundly deep sense of service and concern for helping others, they internalize the nasty environment and treatment and think they are doing something wrong." ((in 7 reviews)); "Team leaders have ZERO support and when it comes to a "false accusation," that team leader goes through hell and is NOT supported by upper management and made to be the bad guy." ((in 6 reviews)); "There are is absolutely no training in order for you to be successful in your role." ((in 5 reviews)); "Super high expectations....local leadership is very supportive,but Corporate leadership is distant and uninvolved unless there's an issue." ((in 5 reviews))

What are employees saying about Forward Service Corporation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Service Corporation layoffs and their outlook for job security at Forward Service Corporation in 2026.

What are the top reviewed Forward Service Corporation locations?

Madison , Green Bay , Oshkosh , Sheboygan , Jefferson , Fond du Lac , Wisconsin Rapids , Wausau , Rhinelander , Baraboo , Menasha , Portage , Antigo , Mauston , Shawano , Eau Claire , Gillett , Oconto , Beloit , Edgerton , Manitowoc , Milwaukee , Neenah , Winnebago , Platteville , Saint Helen , Madison , Fitchburg , Wautoma Beach , Memphis

Forward Service Corporation reviews

3.8

67% would recommend to a friend

(220 total reviews)

Michelle Szabrowicz

90% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Forward Service Corporation has an employee rating of 3.8 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forward Service Corporation employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

220 reviews

3.0

Apr 3, 2017

Case Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Always opportunity for advancement

Cons

Low pay for amount of responsibilities

Forward Service Corporation Response

9y

Thank you for your review and your work at Forward Service Corporation. We do strive to keep our pay competitive with the market and the responsibilities of each position.

5.0

Feb 22, 2017

All the Best!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Non-Profit to work for, runs like a smooth machine and more like a corporate entity. I appreciate the Upper Management who know what they are doing especially through the reorganization.

Cons

More support in the outer offices and have them fully staffed for less stress!

Forward Service Corporation Response

9y

Thank you for your review. We'll keep forging forward to help our staff and customers be the best.

1.0

Feb 19, 2017

Hire Management with Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company offers excellent services for the customers. Unfortunately there are many individuals who are still unaware of the program.

Cons

The training is a joke. For everything that is expected of the staff, they truly need to incorporate actual training classes. Allow the staff to learn, possibly by QA, since they are the ones that set the standards and/or rules. Shadowing another employee is not the way to train a new employee, especially when that individual has only been there a few month themselves .

Forward Service Corporation Response

9y

Thank you for your review and work at FSC. Training is definitely something we want to improve so all staff feel confident in their jobs. Please forward your comments on ways to make training better to your supervisor so she or he can get it to our QA staff.

Viewing 175 - 177 of 220 Reviews

Jobs at Forward Service Corporation

JAG Career Specialist

Recruitment and Client Development Specialist

Food Share & Employment Training Case Manager