Does Forward Service Corporation pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Service Corporation employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Forward Service Corporation. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Forward Service Corporation?

67% of Forward Service Corporation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Service Corporation 4.1 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Forward Service Corporation?

Case Manager (34) , Skills Instructor (8) , FSET Case Manager (6) , Team Lead (6) , Team Leader (6) , W-2 Case Manager/FEP (4) , W2 Case Manager/FEP (4) , Career Service Specialist (3) , Job Developer (3) , Outreach Specialist (3) , Program Coordinator (3) , W2 Case Manager (3) , Account Representative (2) , Career Services Specialist (2) , Case Worker (2)

What are the pros of working at Forward Service Corporation according to real employee reviews?

"Great Benefits & Time off!" ((in 17 reviews)); "• Good Work/Life balance" ((in 9 reviews)); "PTO is good." ((in 9 reviews)); "Coworkers are great, genuinely want to help people." ((in 7 reviews)); "I had a great supervisor." ((in 6 reviews))

What are the cons of working at Forward Service Corporation according to real employee reviews?

"The management is atrocious." ((in 14 reviews)); "Case Managers are deeply unhappy, and because many of them come to the organization with a profoundly deep sense of service and concern for helping others, they internalize the nasty environment and treatment and think they are doing something wrong." ((in 7 reviews)); "Poor leadership, lack of follow through, do not recognize good employees, encourage unethical practices." ((in 6 reviews)); "There are is absolutely no training in order for you to be successful in your role." ((in 5 reviews)); "Often made to feel replaceable and undervalued by upper management." ((in 5 reviews))

What are employees saying about Forward Service Corporation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Service Corporation layoffs and their outlook for job security at Forward Service Corporation in 2026.

What are the top reviewed Forward Service Corporation locations?

Madison , Green Bay , Oshkosh , Sheboygan , Jefferson , Fond du Lac , Wisconsin Rapids , Wausau , Rhinelander , Baraboo , Menasha , Portage , Antigo , Mauston , Shawano , Eau Claire , Gillett , Oconto , Beloit , Edgerton , Manitowoc , Milwaukee , Neenah , Winnebago , Platteville , Saint Helen , Madison , Fitchburg , Wautoma Beach , Memphis

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Forward Service Corporation

Forward Service Corporation reviews

3.8

67% would recommend to a friend

(220 total reviews)

Michelle Szabrowicz

90% approve of CEO

57% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.6

Career opportunities

Forward Service Corporation has an employee rating of 3.8 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forward Service Corporation employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

220 reviews

5.0

Mar 10, 2016

Nothing but Good Things to Say

Team leader

Recommend

CEO approval

Business Outlook

Pros

Even though FSC now has more than 300 employees, I liked that the CEO & COO knew me by my first name. I worked as a Team Lead for 2.5 years and it was a good experience. While others have left bad comments about FSC, please know it is a good company that administers several different programs; I worked with the W-2 program. The pay and benefits were on par for what should be expected in central Wisconsin.

Cons

I don't have any complaints about FSC, however, their "big-brother" agency, Department of Children & Families (DCF), needs to better learn what a partnership is. DCF continues to make administering the W-2 program more difficult for vendors such as FSC and then wonders why it is getting fined millions of $$ by the Federal government each year for not obtaining performance goals.

Forward Service Corporation Response

10y

Thank you for review and your work at Forward Service Corporation. We appreciate your dedication in furthering the mission and the outstanding services you provided to our customers. Best wishes in your new career direction.

2.0

Mar 7, 2016

Customer Service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work itself was very rewarding, good location, nice office environment. Benefits are mediocre--Humana isn't the best insurance.

Cons

This organization hides behind it's non-profit status and gets away with a lot of stuff as a result They are also extremely poorly managed.

Forward Service Corporation Response

10y

Thank you for your review and we're glad that your found your work at FSC rewarding.

5.0

Feb 26, 2016

Receptionist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

All the staff members are really great.

Cons

There are no cons. Everyone works hard to help their clients.

Forward Service Corporation Response

10y

Thanks for your review and we're glad that you enjoy working here at FSC.

Viewing 202 - 204 of 220 Reviews

Jobs at Forward Service Corporation

Food Share & Employment Training Case Manager

JAG Career Specialist

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Forward Service Corporation

Forward Service Corporation reviews

Ratings by category

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Reviews by job title

Nothing but Good Things to Say

Customer Service

Receptionist

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