Does Forward Service Corporation pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Service Corporation employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Forward Service Corporation. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Forward Service Corporation?

67% of Forward Service Corporation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Service Corporation 4.1 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Forward Service Corporation?

Case Manager (34) , Skills Instructor (8) , FSET Case Manager (6) , Team Lead (6) , Team Leader (6) , W-2 Case Manager/FEP (4) , W2 Case Manager/FEP (4) , Career Service Specialist (3) , Job Developer (3) , Outreach Specialist (3) , Program Coordinator (3) , W2 Case Manager (3) , Account Representative (2) , Career Services Specialist (2) , Case Worker (2)

What are the pros of working at Forward Service Corporation according to real employee reviews?

"Great Benefits & Time off!" ((in 17 reviews)); "• Good Work/Life balance" ((in 9 reviews)); "PTO is good." ((in 9 reviews)); "Coworkers are great, genuinely want to help people." ((in 7 reviews)); "I had a great supervisor." ((in 6 reviews))

What are the cons of working at Forward Service Corporation according to real employee reviews?

"The management is atrocious." ((in 14 reviews)); "Case Managers are deeply unhappy, and because many of them come to the organization with a profoundly deep sense of service and concern for helping others, they internalize the nasty environment and treatment and think they are doing something wrong." ((in 7 reviews)); "Poor leadership, lack of follow through, do not recognize good employees, encourage unethical practices." ((in 6 reviews)); "There are is absolutely no training in order for you to be successful in your role." ((in 5 reviews)); "Often made to feel replaceable and undervalued by upper management." ((in 5 reviews))

What are employees saying about Forward Service Corporation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Service Corporation layoffs and their outlook for job security at Forward Service Corporation in 2026.

What are the top reviewed Forward Service Corporation locations?

Madison , Green Bay , Oshkosh , Sheboygan , Jefferson , Fond du Lac , Wisconsin Rapids , Wausau , Rhinelander , Baraboo , Menasha , Portage , Antigo , Mauston , Shawano , Eau Claire , Gillett , Oconto , Beloit , Edgerton , Manitowoc , Milwaukee , Neenah , Winnebago , Platteville , Saint Helen , Madison , Fitchburg , Wautoma Beach , Memphis

Forward Service Corporation reviews

3.8

67% would recommend to a friend

(220 total reviews)

Michelle Szabrowicz

90% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (220 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Forward Service Corporation has an employee rating of 3.8 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forward Service Corporation employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

220 reviews

3.0

Feb 22, 2016

Stressful job

Case manager

Recommend

CEO approval

Business Outlook

Pros

I worked with some awesome people

Cons

Over worked, Management could be better and its a lot of work almost impossible to keep up with. Turnover is crazy in this job

Forward Service Corporation Response

10y

Thank you for your review. We have turned a lot of attention to turnover in the past 2 years because we think our people are our services. We've introduced better training, a mentorship program, and even provided for 4 additional paid holidays in 2015. We will continue striving to support our staff and listen to them.

1.0

Jan 24, 2016

RUN AWAY, HUGE MISTAKE, STAY AWAY

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If this rating system would have allowed it, FSC would have received negative stars. The only positive is having Glassdoor to have the opportunity to say; DO NOT MAKE THE SAME MISTAKE. If you join Forward Service Corp, GOOD LUCK, YOU ARE GOING TO NEED IT

Cons

The low pay, clueless direction and toxic environment with intimidation in an effort to cover ignorance are not worth the hassle. An initial assessment of the direction proved to be painfully true and then somehow even worse. Who would have a director that does not know how to use an extension cord?? Keep that in mind, you will be evaluated by someone who does not know how to use an extension cord. Get used to a sales boiler-room atmosphere as your evaluations are based on numbers.

Forward Service Corporation Response

10y

Thank you for leaving a review and we’re sorry that you aren’t enjoying your Forward Service Corporation experience. While data may not be the most enjoyable part of the work we do, it is very important here, as it is in any industry. We are entrusted with taxpayer funds to get people jobs and we are expected to perform when selected as a provider. This isn’t a numbers game for us, it’s about our accountability to our funding sources and our customers.

2.0

Nov 14, 2015

Mixed emotions

Case manager

Recommend

CEO approval

Business Outlook

Pros

It has great benefits, CEO is a genuine person and is great to work for. Great programs.

Cons

Workload can be very overwhelming! Too much is expected for too little pay. Supervisors are contradictory telling workers to ask for help if needed, but then don't follow thru when employees ask for assistance. Also, tendency to make employees feel bad for innocent mistakes or not catching on fast enough when things change on a whim.

Forward Service Corporation Response

10y

Thank you for taking the time to leave a review. You offered some great advice here – we’ve been working at developing more detailed training plans and providing more initial training. We’ve also introduced a mentorship program to help new staff get help as well and provide more support. Our QA department is currently updating all training plans and will be launching this soon. We encourage our employees to contact HR if they ever feel they have a concern they aren’t comfortable sharing with their supervisor. Our HR staff is here to listen and explore issues if needed at any time.

Viewing 205 - 207 of 220 Reviews

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