Working in the Service center is not worth your time, your energy, or your passion.
You will be lied to to get you into the door. The oportunity for growth and development are non existent. They cannot keep enough people to fill a full shift let alone let people move up to bigger and better things.
You will be treated as the bottom of the barrel, no matter how hard or consistently you work it will never be good enough for corporate metrics. You will not be thanked for putting in extra effort. You will be fighting an uphill battle that you can never hope to keep up with.
Training is incomplete at best. At best you will be shown the very basics on how to do things. At worst you are going to be quickly hurried along to take phone calls based on how desperately understaffed they currently are.
You will not be given the tools/information you need to perform your job. The repository of information is a scatted mess consisting of outdated scripts, 2 different information repositories that are wholly incomplete and contain scattered information, and a ticketing system that cannot operate for 10 minutes without needing to refresh the whole page.
You are going to be thanklessly burned out as soon as you come through the door, to be replaced by the next poor soul that comes to follow in your place.
