Question 1

Is Foundever a good company to work for as a Customer Service Agent (CSA)?

Accepted Answer

Customer Service Agent (CSA) professionals working at Foundever have rated their employer with 4.1 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Customer Service Agent (CSA) Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Customer Service Agent (CSA) interview questions at Foundever.

Question 2

Does Foundever pay Customer Service Agent (CSA) employees well?

Accepted Answer

Customer Service Agent (CSA) professionals rate their compensation and benefits at Foundever with 3.9 out of 5 stars based on 17 anonymously submitted employee reviews. This is 5.3% better than the company average rating for salary and benefits. Find out more about Customer Service Agent (CSA) salaries at Foundever.

Question 3

How happy are Customer Service Agent (CSA) professionals working at Foundever?

Accepted Answer

86% of Customer Service Agent (CSA) employees at Foundever would recommend their employer to a friend. This rating has increased by 13% in the past 12 months. Customer Service Agent (CSA) professionals have also rated Foundever with a 3.6 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.9 rating for culture and values and 3.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at Foundever?

Accepted Answer

Customer Service Representative (4435), Customer Service Representative (CSR) (1509), Customer Service Professional (762), Customer Service Agent (698), Customer Service (427), Call Center Agent (293), Customer Service Advisor (293), Coach (285), Team Leader (285), Customer Service Professional (CSP) (260), Learning Specialist (203), Operations Manager (201), Technical Support (179), Call Center Representative (155), Quality Analyst (140)

Question 5

What are the pros of working at Foundever according to real employee reviews?

Accepted Answer

"Work from home position was good and able to switch shifts" ((in 1057 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 655 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 481 reviews)); "Environment is good and Benefits" ((in 461 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 361 reviews))

Question 6

What are the cons of working at Foundever according to real employee reviews?

Accepted Answer

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1166 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 793 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 238 reviews)); "No bonuses and no salary increase" ((in 135 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 129 reviews))

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