Foundever reviews

3.9

78% would recommend to a friend

(19,222 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Jun 3, 2022

No growth opportunities

Recommend
CEO approval
Business Outlook

Pros

They provide and pay for equipment The tools given to help agents on the phone are nice

Cons

Any PTO or sick time off is a joke, the only time off they accept is PTO or you suffer an absence on your record - they give you seven days before putting you on an action plan Growth opportunities are little to none, been waiting to move to their sales department for over 8 months now, the sales department have reached out to ask agents for temporary help during peak sale times however they don’t compensate those temporary moves accordingly Pay is peanuts and crumbs Saturdays are usually required Only way to get two days off in a row is to work four ten hour shifts Management is a hit or miss, they’ll sometimes help you and other times they won’t bat an eye When reaching out to other agents for questions or help they’re sour and won’t provide any response or help

3.0
Jun 2, 2022
Recommend
CEO approval
Business Outlook

Pros

-Good for experience building -Despite being metrics-driven and witnessing many empty threats (at others), I have witnessed it's pretty hard to get fired unless you're straight out consistently taking too much time off, late, etc -If you're a friendly person it's not hard to make friends who are in the grind with you and get it -I will at least say a proper effort is made for inclusivity at a professional level

Cons

-Toxic middle management energy -Awful pay -Metrics-driven and highly micromanaged -Incentives for overtime casually fall through the cracks leaving you out of luck -If a campaign is slow your metrics mean nothing, get ready for MTO and deal with it financially -no one cares about you as a person or the financial stress it causes, you're a warm body if that to them. -You consistently work for an invisible always unsatisfied client with a whip

Viewing 349 - 351 of 19,222 Reviews

Glassdoor has 24,672 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.