Foundever reviews

3.9

78% would recommend to a friend

(19,274 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
5.0
Jan 7, 2026

CS Temu

Recommend
CEO approval
Business Outlook

Pros

Quick responses improve client satisfaction Reliable systems reduce downtime consistently Knowledgeable staff solve problems efficiently Flexible solutions fit diverse needs Clear communication builds strong relationships

Cons

Slow response times frustrate clients Software updates often cause issues Miscommunication leads to repeated errors Limited support during peak hours Documentation unclear for end users

2.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The only pro is that it's remote work

Cons

My experience at this company was overwhelmingly negative. The managers and trainers created a toxic environment, often discussing why former employees were no longer with the company in front of current staff, which felt unprofessional and uncomfortable. I also felt singled out and bullied over camera usage, as the expectations around cameras were excessively strict. By the end of my first day on the production floor, I already knew the job wasn’t a good fit. Once I began taking calls, it became even more clear how inadequate the training was. I felt completely unprepared and unequipped to handle the work due to how rushed and incomplete the training process was. Overall, the environment and lack of proper support made it a very difficult place to work.

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Foundever Response
4mo
Thank you for taking the time to provide detailed feedback about your experience. We strive to create an environment built on respect, fairness, and clear development pathways, and we offer structured training programs designed to prepare employees thoroughly before production work begins. I encourage you to reach out to People Services so your concerns can be reviewed appropriately and addressed through the proper channels. Jasmin at Foundever
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Glassdoor has 24,740 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.