Foundever Customer Service Insurance Agent reviews

3.7

79% would recommend to a friend

(113 total reviews)
avatar

Laurent Uberti

83% approve of CEO

58% positive business outlook

Customer Service / Insurance Agent employees have rated Foundever with 3.7 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Customer Service / Insurance Agent professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service / Insurance Agent professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

113 reviews
5.0
Feb 6, 2020

Very stable call center

Recommend
CEO approval
Business Outlook

Pros

Very stable Clear expectations Excellent training Fair pay across several campaigns

Cons

The benefits could be more clear

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Foundever Response
6y
Thank you for sharing your Sitel experience. We appreciate you taking the time to leave a review as each comment is reviewed to further improve the associate experience. We'll share this feedback with the correct department.
2.0
Oct 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay is fairly decent compared to other call centers

Cons

Leadership hides things employees should know, very strict, not very understanding

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Foundever Response
6y
Thank you for reaching out and provide your feedback. We take this type of experiences very seriously as we want to provide the best work environment to all our associates. Our main objective is to have an open door environment that makes our associate feel valued and appreciated. Peter
Viewing 100 - 102 of 113 Reviews

Glassdoor has 24,740 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.