Foundever Customer Service Insurance Agent reviews

3.7

79% would recommend to a friend

(113 total reviews)
avatar

Laurent Uberti

83% approve of CEO

58% positive business outlook

Customer Service / Insurance Agent employees have rated Foundever with 3.7 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Customer Service / Insurance Agent professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service / Insurance Agent professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

113 reviews
3.0
Mar 8, 2016
Recommend
CEO approval
Business Outlook

Pros

They provide their Insurance employees with the opportunity to obtain Property & Casualty Limited Liability licensing for over 40 states. They cover the cost for the employee to take the test up to two times. There are several different campaigns and areas that allow for a change of subject. There are opportunities to advance, and learn valuable customer service technics.

Cons

It is extremely difficult to reach a management level as the call center is extremely cliquish. There are a lot of employees that date the managers and supervisors. These are the employees that get the promotions first. There is a huge smoking area in front of the doors to the outside break area. There is a "professional dress policy" that is only enforced with thinner women. I was told this is because thinner women project more sexuality that those who are not.

5.0
Oct 17, 2015

Awesome work place.

Recommend
CEO approval
Business Outlook

Pros

This company is awesome, they have great benefits and great management.

Cons

The hr department isnt very helpful with anything. To get anything done was like pulling teeth.

Viewing 112 - 113 of 113 Reviews

Glassdoor has 24,740 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.