Is Foundever a good company to work for as a Customer Service Representative (Work From Home)?

Customer Service Representative (Work From Home) professionals working at Foundever have rated their employer with 3.8 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Customer Service Representative (Work From Home) Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Customer Service Representative (Work From Home) interview questions at Foundever .

What are the top reviewed jobs at Foundever?

Customer Service Representative (4434) , Customer Service Representative (CSR) (1509) , Customer Service Professional (762) , Customer Service Agent (698) , Customer Service (427) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (203) , Operations Manager (200) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1074 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 657 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 493 reviews)); "Environment is good and Benefits" ((in 475 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 370 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1164 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 813 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 231 reviews)); "no bonus language (Italian);" ((in 132 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 129 reviews))

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Foundever

Foundever Customer Service Representative (Work From Home) reviews

3.8

94% would recommend to a friend

(16 total reviews)

Laurent Uberti

98% approve of CEO

93% positive business outlook

Ratings by category

4.6

Senior management

4.5

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

3.6

Career opportunities

2.9

Compensation and benefits

Customer Service Representative (Work From Home) employees have rated Foundever with 3.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Service Representative (Work From Home) professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service Representative (Work From Home) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

4.0

Nov 9, 2021

Good pay for a student

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good money, Friendly people, Good shifts

Cons

Watch you like a hawk

1.0

Jul 29, 2021

Worst Company

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

No pros at first they treat you so nice but when working there longer they will treat you with no respect managers will use any excuse to try kick you out and will try make you look like a fool

Cons

Short breaks they don’t listen to employees they act like they care but really dont. They will accuse you of something you arnt doing then will bring you to a meeting where they just fire you because they employed to many people and didnt know how many jobs they had available.

2.0

May 11, 2021

Poor ethics

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay Work from home Helping the community

Cons

Did not pay properly Confusing payroll on purpose Hard to contact None of the managers want to help rather just pass the query along to someone else. Unprofessional

Viewing 10 - 12 of 16 Reviews

Jobs at Foundever

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Customer Service Representative

Customer Service Representative

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Foundever reviews Foundever Customer Service Representative (Work From Home) reviews

Foundever

Foundever Customer Service Representative (Work From Home) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay for a student

Worst Company

Poor ethics

Jobs at Foundever

Foundever reviews FAQs

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