Foundever Customer Service Insurance Agent reviews

3.7

79% would recommend to a friend

(113 total reviews)
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Laurent Uberti

83% approve of CEO

58% positive business outlook

Customer Service / Insurance Agent employees have rated Foundever with 3.7 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Customer Service / Insurance Agent professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service / Insurance Agent professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

113 reviews
5.0
Apr 23, 2025

Exelent work environment

Recommend
CEO approval
Business Outlook

Pros

Good benefits, asosykes good financial option

Cons

There are no cons on my side

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Foundever Response
1y
Thank you for your feedback! We’re glad you value the benefits and financial options. We appreciate your advice—listening to our employees is key to our growth. Thanks for being part of the team! 💙
1.0
Apr 15, 2025

Not for me

Recommend
CEO approval
Business Outlook

Pros

None, it went downhill after Sykes was bought out

Cons

No pay raises Will reduce pay on a whim Not family focused

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Foundever Response
11mo
Thank you for sharing your thoughts and for the time you spent with Foundever. We understand that transitions, like the shift from Sykes to Foundever, can bring about big changes—and not all of them feel positive. While it's tough to hear that your experience didn’t meet expectations, feedback like this helps us reflect and improve. We regularly review our compensation practices to stay competitive and use tools like the MAX annual survey and Idea Collector to surface concerns around culture, fairness, and growth. Your input has been noted and will be passed along to help inform ongoing efforts to strengthen the associate experience. Jasmin at Foundever
Viewing 13 - 15 of 113 Reviews

Glassdoor has 24,740 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.