Foundever reviews

3.9

78% would recommend to a friend

(19,276 total reviews)
avatar

Laurent Uberti

83% approve of CEO

70% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,276 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Aug 11, 2016

Calls

Recommend
CEO approval
Business Outlook

Pros

The benfits for Full time is great, pay is not horrible . Discounts on stores citywide. Environment is nice. Usually willing to work with you to improve, with schedule change and so on. People there are for the most part friendly.

Cons

You can only ask for so many days off, no paid time off, and if you dont get the day requested you can still get it. You just suffer the occurrence. Get too many and you are fired.

2.0
Aug 9, 2016

Very confusing company

Recommend
CEO approval
Business Outlook

Pros

Steady job, ok pay, $9.50 hr. I worked on Cox Communications campaign, I found Sitel to be very unsupportive, attempting to upgrade or add services was a very lengthy process which upset customers and this outdated software for cable, Internet and phone was ridiculously difficult. I've worked for Comcast since then and Cox really needs to get with the times. Sitel mgt could not assist agents because they were lost too. 6 weeks of training and not once did they go over adding services and upgrades yet expected sales metrics to be met.

Cons

It was all bad, I have nothing good to say about them.

Viewing 18316 - 18318 of 19,276 Reviews

Glassdoor has 24,746 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.