Foundever reviews

3.9

78% would recommend to a friend

(19,274 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jul 20, 2016

DO NOT WORK HERE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Your colleagues will make excellent friends, but is this job seriously worth it for a few friends? - Overtime is welcome at Christmas - Room for progession but only because of the extremely high turnover - Clear balance between work and home, you don't take your work home wth you

Cons

- Ridiculous low pay, and once I was promoted to management I was supposed to be thrilled with my 50p more hourly wage - Disgracefully poor management who were obviously scared of certain employees so would not take action on their poor work ethic or behaviour - The job is dull, and the people at the top truly do not care about you so there is no use complaining about aspects such as pay, colleagues or even inputting your idea - The training is ridiculous and does not match the day to day job - If you are not one of the 'favourites' from the management i.e you did not work with management on a previous campagin, good luck if you are sick, late, or make a mistake. Discretion is used, but only for the favourites.

4.0
Jul 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Able to talk to coworkers between calls, chat room to get help when on a call, some managers are awesome and you can play games at special times of the year, variety of shifts to choose from

Cons

More agents than coaches makes it hard to keep up with everyone needing help, unable to get a requested day off as schedule is based on shift bid

3.0
Jul 17, 2016
Recommend
CEO approval
Business Outlook

Pros

I was given the morning shift priority since I didn't leave in the capital city where the offices where located

Cons

No room for growing. I was not given any opportunity to have a specific day off in the weekend to enroll in college, even though they promised to .

Viewing 18337 - 18339 of 19,274 Reviews

Glassdoor has 24,740 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.