Question 1

Is Foundever a good company to work for?

Accepted Answer

Foundever has an overall rating of 3.9 out of 5, based on over 24,723 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at Foundever to a friend and 71% have a positive outlook for the business. The best reviews about Foundever have been left by employees working as Director, Call Center Customer Service Representative and Recruiter.

Question 2

Does Foundever pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Foundever employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Foundever. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Foundever?

Accepted Answer

78% of Foundever employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Foundever 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

Question 4

What are the top reviewed jobs at Foundever?

Accepted Answer

Customer Service Representative (4430), Customer Service Representative (CSR) (1508), Customer Service Professional (762), Customer Service Agent (697), Customer Service (426), Call Center Agent (293), Customer Service Advisor (293), Coach (285), Team Leader (285), Customer Service Professional (CSP) (260), Learning Specialist (203), Operations Manager (200), Technical Support (179), Call Center Representative (155), Quality Analyst (140)

Question 5

What are the pros of working at Foundever according to real employee reviews?

Accepted Answer

"Work from home position was good and able to switch shifts" ((in 1074 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 660 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 491 reviews)); "Environment is good and Benefits" ((in 456 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 367 reviews))

Question 6

What are the cons of working at Foundever according to real employee reviews?

Accepted Answer

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1175 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 790 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 235 reviews)); "no bonus language (Italian);" ((in 137 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 133 reviews))

Question 7

What are employees saying about Foundever layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Foundever layoffs and their outlook for job security at Foundever in 2026.

Question 8

What are the top reviewed Foundever locations?

Accepted Answer

Las Vegas, Augusta, Knoxville, Spartanburg, Ocala, Miami, Nashville, Houston, Atlanta, Albuquerque, Oak Ridge, Fayetteville, Fort Smith, Dallas, Pompano Beach, Orem, Fishers, San Angelo, Norman, Starkville, Tampa, Hamilton, New York, Panama City, Wise, Sumter, Lake City, Indianapolis, Asheville, Morristown

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The leaders are very supportive. It has a different vibe compare to other BPOs

Experience is everything, the company is very diligent in setting everyone up to be the best in their different job role

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