Four Seasons reviews

3.8

67% would recommend to a friend

(3,470 total reviews)
avatar

Alejandro Reynal

85% approve of CEO

60% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
5.0
Jul 6, 2024

Well paid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lot of perks, only 8hrs shift

Cons

Many tasks for the role, have to be very flexible

1.0
Jul 6, 2024
Recommend
CEO approval
Business Outlook

Pros

As the headquarter of Four Seasons, working here is able to meet a lot of high profile people. Working experience at Four Seasons is great on resume for someone who prefers to stay in the hotel industry Other coworkers are very supportive and nice guy to work with -decent tips

Cons

- Very physical demanding job. Heavy lifting - Prolonged standing in dress shoes, no sitting allowed even in the bell room. -have to stand at least 8 hours for the entire shift. Even for the overnight shift -Bell desk is outside, have to stay outside for the entire shift. -Weather elements can be harsh during hot summer and cold winter. -No actual summer uniform, still requires to wear suits in the summer even it’s 35 degrees outside. - Very demanding and picky hotel guests -Company culture is toxic, and brainwashing, always believe guest is right, makes employee feel demeaning. -Management is hypocritical, trying to be professional and supportive, but doesn’t actually care about employee at all. - pay & benefit are surprisingly below industry standards

2.0
Jul 5, 2024
Recommend
CEO approval
Business Outlook

Pros

I’ve learnt some much on my own during my time at Four Seasons. I had great leaders , I meant the senior management were really good.

Cons

Department manager was a micromanager and an extremely sensitive person . Take everything personally and only talks about his/her personal life . Never worked with such a toxic manager before . Ask all the employee who have left and 10/10 will tell you the same thing. I am only speaking about a particular department but I’ve worked with FS for a 5-6 years in different properties and it has been an absolute journey . FS will always be home

Viewing 520 - 522 of 3,470 Reviews

Glassdoor has 4,240 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.