Four Seasons reviews

3.8

69% would recommend to a friend

(3,460 total reviews)
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Alejandro Reynal

87% approve of CEO

64% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
1.0
May 11, 2022
Recommend
CEO approval
Business Outlook

Pros

I had some of the greatest and hardest working coworkers and managers I've ever had. Free employee meals.

Cons

Price of cocktails and employee pay certainly do not reflect each other. Absurdly long distances to cover during your shift. One person is expected to run to two separate walk-ins on opposing sides of the building while ensuring bartenders and servers are taken care of is fun for the first week but quickly loses its appeal. You'll find yourself crouched in the bathroom rubbing your knees in no time. The bar is designed by someone who's never worked a bar in their life. Be it a single trashcan behind the bar or the complete lack of space that can barely accommodate 3 people at once, it's a beautiful disaster. On top of that, equipment like ice machines and dishwashers are constantly broken causing a pile up BoH. Constantly heard the excuse "we haven't been open a year," as though there aren't successful four seasons around the world to ask for advice on how to open a hotel. A higher up openly stated he "makes the kool-aid, sells the kool-aid, and drinks the kool-aid" as though he isn't likening himself to cult leader Jim Jones who misguided the people who trusted him most, it seemed fitting for a place dangling a carrot in front of you. This is also a place that is happy to spend $3,000 on a single barcart but then state they can't find the money to give anyone a competitive pay rate to other hotels in the city. I could go on. The inability to hire or retain service industry people in a city built on service industry should serve as a major red flag. For the last 23 years Fortune has listed this company as 89 out of 100 best companies to work for but they obviously weren't reviewing this one. Never was I able to sign into my payroll to see paychecks, use my ID to get my uniform, or utilize any service set forth by the company. To top it off, I tried scheduling an exit interview but have never heard back. When my boss makes a dollar and I make a dime, I'll find something better to do with my time.

1.0
Apr 12, 2022

Not What It Seems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Uniforms cleaned and Pressed 2. 3.

Cons

1. Constant internal strife 2. Lousy food 3. Upper management treats regular staff like garbage 4. Poor work ethic from supervisors 5. No direction 6. False narrative during "EMBARK" 7. "GOLDEN RULE" never used 8. Sickening favoritism 9. Racist management 10. Insurance lacking

2.0
Mar 28, 2022

A Nightmare

Recommend
CEO approval
Business Outlook

Pros

One free meal a day in a cafeteria that does not provide much for vegans or people with dietary restrictions. Additionally, the cafeteria is on a separate floor, breaks are around 20 minutes, and use of elevators is prohibited- so for many employees it's not a realistic option.

Cons

The most toxic management styles I have ever encountered; bullying, gossip and fabricated complaints from guests. Oh, and an expectation to spend our off hours glued to our phones because all pertinent info was shared through WhatsApp as opposed to work emails. There was a rampant tip theft problem when I was there, they put a camera on the desk but desk staff found a work around. It was widely suspected members of management were also dipping into our cash tips.

Viewing 100 - 102 of 3,460 Reviews

Glassdoor has 4,229 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.