Fourth reviews

2.7

36% would recommend to a friend

(325 total reviews)

Clinton Anderson

14% approve of CEO

28% positive business outlook

Fourth has an employee rating of 2.7 out of 5 stars, based on 325 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fourth employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

325 reviews
2.0
Aug 22, 2018

Mixed experiences

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some stunningly good people working at Fourth. They’ve always been incredibly lucky with the talent they’ve managed to hire and I expect this is in part down to the dream that’s sold. Some of this is true, it was an environment that lent itself to openness and honesty and great friendships. The summer and Christmas parties are usually wonderful and arranged by a group of employees who are considered enough to take feedback to make them better and better each year. It is a place where some indivduals (often the loudest) can progress should they have the desire to.

Cons

My last days there it seemed to be less collaborative and more directive, yet there are processes in place to offer the facade of “team ownership” and collaboration . People can see through this. There is a strange management hierarchy throughout the company and much of this is cliquey anyhow so trusting people can be hard. If I said something to one person I couldnt be sure they wouldn’t say it to someone else and use it against me. This is off putting and makes doing a job really hard when trust is an issue. Many many people gave their feedback about why they were leaving, often because of management or lack of it and it seems nothing is done. How can HR not think that those that left wouldn’t have friends they leave behind to share their thoughts with. Everyone leaving can’t be wrong about this problem, so why is still nothing done? I think the company grew very fast and wasn’t scaled particularly well at the same time so tried to continue as if it was the small company from a few years ago. I do understand this but a grip needs to be taken or I expect things will get significantly worse and the good employees left will jump ship to pastures new. Salary wise, I think it’s a free for all. If you’re a good negotiator I’ve no doubt you may get what you want but I know there are many people significantly underpaid either against their peers or against industry averages.

3.0
Jun 29, 2017

Service Hero

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team that work very hard to keep the customer happy

Cons

Bad training have only been taught how to use the system, not been taught how to trouble shoot customer issue. Outdate software, not very user friendly. Only compatible with Internet Explore 11?! Bad management. Numerous occasion where team members suggest problem or positive resolution to management and nothing is done to improve this. Bad train

avatar
Fourth Response
8y
Thanks for taking the time to leave this review. I know sometimes it feels like a bit of steep curve and there's lots to learn but stick with it and the knowledge will come. I am really sorry you feel that the problems you raised have not been addressed. I would be really grateful if you could contact me directly to talk about them a little bit more and see if I can help at all.
3.0
Jan 22, 2017

No Clear Vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Occasional freebies from clients which the Account Managers shared with us. Also the London office is based in the heart of Covent Garden which is great for shopping and entertainment.

Cons

No clear vision or direction for the role yet very aggressive approach from management. The organisation are reluctant to spend money on projects in line with growth which impacted delivery significantly. Also all staff outside of account management had to use only Skype and email for communication.

Viewing 148 - 150 of 325 Reviews

Glassdoor has 334 Fourth reviews submitted anonymously by Fourth employees. Read employee reviews and ratings on Glassdoor to decide if Fourth is right for you.